Riverbend Family Medicine

So after working with Riverbend Family Medicine for a number of years I call for a TB test for work and since I haven't visited for three years are now considered a new patient and have to wait until the end of July. I don't have time to wait until the end of July. I guess I'm done working with Riverbend!! How Stupid.
Jan 31st, 2019

They are horrible!! They put you on hold then hang up! They have the worse nurse ever! Rude and sarcastic! They need a new staff immediately! Jennifer and Stacy are amazing
Sep 22nd, 2018

Every time I called to schedule a time to be seen, literally every time, I was told to go to urgent care. The only thing they would schedule an appointment for was a yearly check-up and that was usually a 4 week lead time. I recently had an issue and requested to be seen as I thought the issue was serious enough to require treatment from a specialist - they would not see me sooner than 4 weeks. Ultimately it resulted in a required surgery - they still would not see me. I was able to bi-pass them to a specialist faster than they could see me - they would not even refer a specialist or alternative doctor. After 3-4 years I felt they knew less about me than the local urgent care or specialist. I have inquired if this is now standard practice with primary care (I am in the healthcare field) and it does not seem to be the case. The overall general feeling I got from this practice was that they act distant and seem disinterested in their patients. One the few occasions when I was seen, they seemed competent, but I would not recommend this practice.
Jun 20th, 2017

I changed primary physicians from the Rex in Holly Springs to the Rex in Fuquay. Dr. Barnett was wonderful and very thorough. She was candid with my health issues and encouraging toward positive goals. The staff is friendly and what I really appreciated was the punctuality of my appointment since my time is just as important as the doctor's office and staff. Riverbend was courteous and friendly as well, which I appreciated.
Apr 9th, 2016

Mar 23rd, 2016