Comfort Keepers Home Care

Comfort Keepers Home Care

Hours

Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours

Chamber Rating

Verified Member
4.4 - (13 reviews)
11
0
0
0
2
Read Our 13 Reviews

Chamber Rating

Verified Member
4.4 - (13 reviews)
11
0
0
0
2
  • Bill Millsap

    I am so happy to have Mrs Evelin as a care giver, she does my laundry, clean my house and she is a fantastic cook, and I just love authentic Mexican food. I never had a care giver that work as hard as she does, and she watches over me like a mother hen. She is the best care giver that has ever come to my home it would be impossible for me to be happier. When we have time we read different history books, right now we are studying The fall of the Romanov Empire I really enjoy that, because I am such a history buff. Plus my dog gets so exited when she comes. Evelins work ethics reflects great credit on herself and comfort keepers as well.
    Mar 27th, 2024

  • Kathy Ratcliff

    Ms Evelyn was sent to bathe my mother who was bed ridden. She was very gentle, caring, and knowledgeable on the best way to keep my mother comfortable.
    Mar 17th, 2024

  • Kathy Kelley

    Our caregiver Tonya Debolt goes above and beyond she is caring, compassionate, dependable, and we love her. Thank you Comfort Keepers for giving us such a great caregiver.
    Feb 11th, 2024

  • Michele Whaling


    Sep 15th, 2023

  • M

    I am a disabled Veteran with a severe anxiety disorder and ptsd. The other day I had some difficulty breathing through my nose and I needed more air and I needed medicine from the cupboard and my helper started dragging all kinds of things out of the cupboard and my anxiety went up and he left. He just left me and when I called Comfort Keepers to find out why he never come back, they said he said that I yelled at him and if all that is so, I thought it was against the Americans with Disabilities Act to cite the symptoms of somebody's disability as a matter of blame or personal fault, and certainly not to deny anyone's services. In any case they immediately discontinued services to me without even asking me what happened or if I'm all right even. And by the way I don't know why I would yell at him, I don't talk to people like that. My voice have been up in my severe anxiety which I was even having trouble trying to speak as I didn't have my voice box unit handy. They never were interested or attempted to find out from me what happened. It was one-sided and it was their side only, the guy was kind of lazy anyway; most of the time he wanted to sit around and talk. He just vanished and left me when I needed him the most, in a vulnerable moment left alone and no call back from comfortkeepers. Yet another one of the Comfort Keepers helpers tried to get me to be her driver to bring drugs from Atlanta into North Carolina stating that I would be not likely to be stopped being an old man. Additionally, another Comfort Keepers helper came by and brought her sister because she thought me and her sister would get along but I was told not to let anybody enter other than my helper. When I didn't let the two women who were family members of each other in, they made up some derogatory comments of some sort and pissed Comfort Keepers off at me. Of course I'm not being made privy to any of these things or claims or writings so where's the Justice in that? There isn't. It's a sketchy organization made of basically sketchy people who can't seem to hold a job for very long. The workers constantly complain about the amount of money's Comfort Keepers gets from the Veterans Administration per hour compared to their hourly wage as workers. The workers can't stand Comfort Keepers because they get their schedules moved around so much and often don't even get 40 hours a week which they State they must have to keep their households running. I'm the patient but I have to listen to all this? For me the bottom line in all this is that they cite the symptoms of my disability as the reason to disqualify me from receiving services. That is directly against what the Americans with Disabilities Act protects individuals who are disabled from, that is to not cite the symptoms of someone's disability as a basis for rejecting them from receiving appropriate services. Oh, and now as I recall more, one of the other helpers from a previous Comfort Keepers helper group cost me $100 she wanted me to pay for her cats litter box and a box of cat litter and cat toys and she also threw in some food for herself and then when we got to the checkout she wanted me to pay for it told me she didn't have any money. I paid the hundred bucks of her bill. I'm sure it's on my credit card statements.
    Feb 21st, 2024

Read Our 13 Reviews

About
Comfort Keepers Home Care

Here at Comfort Keepers Home Care in Franklin, NC our caregivers provide excellent senior care services to clients within the comfort of their own homes. Expert caregivers will provide a personalized experience to seniors and disabled individuals within the comfort of their own homes. We are proud to have built our reputation on consistency by providing Interactive Caregiving.Comfort Keepers Home Care serves Franklin and surrounding areas with respite care, senior care, and more. Our Caregivers offer companionship within the comfort of home as well as running errands and visiting local favorite places. Learn more on how Comfort Keepers can assist you and your loved ones.

Contact Info

Products

  • LAUNDRY
  • PET CARE

Specialities

  • ACTIVITIES
  • DRESSING
  • LAUNDRY
  • TRANSPORTATION

Special Considerations

COMPANIONSHIP

Questions & Answers

Q What is the phone number for Comfort Keepers Home Care?

A The phone number for Comfort Keepers Home Care is: (828) 358-3250.


Q Where is Comfort Keepers Home Care located?

A Comfort Keepers Home Care is located at 673 Siler Road, Unit #6, Franklin, NC 28734


Q What is the internet address for Comfort Keepers Home Care?

A The website (URL) for Comfort Keepers Home Care is: https://www.comfortkeepers.com/offices/north-carolina/franklin/


Q How big is Comfort Keepers Home Care?

A Comfort Keepers Home Care employs approximately 11-20 people.


Q Is there a key contact at Comfort Keepers Home Care?

A You can contact Teresa Manager at (828) 358-3250.


Q What days are Comfort Keepers Home Care open?

A Comfort Keepers Home Care is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours


Q How is Comfort Keepers Home Care rated?

A Comfort Keepers Home Care has a 4.4 Star Rating from 13 reviewers.

Key Contacts

image
Teresa Manager
Manager


Hours

Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours

Ratings and Reviews
Comfort Keepers Home Care

Overall Rating

Overall Rating
( 13 Reviews )
11
0
0
0
2
Write a Review

Bill Millsap on Google

image I am so happy to have Mrs Evelin as a care giver, she does my laundry, clean my house and she is a fantastic cook, and I just love authentic Mexican food.
I never had a care giver that work as hard as she does, and she watches over me like a mother hen.
She is the best care giver that has ever come to my home it would be impossible for me to be happier.
When we have time we read different history books, right now we are studying The fall of the Romanov Empire
I really enjoy that, because I am such a history buff.
Plus my dog gets so exited when she comes.
Evelins work ethics reflects great credit on herself and comfort keepers as well.


Kathy Ratcliff on Google

image Ms Evelyn was sent to bathe my mother who was bed ridden. She was very gentle, caring, and knowledgeable on the best way to keep my mother comfortable.


Kathy Kelley on Google

image Our caregiver Tonya Debolt goes above and beyond she is caring, compassionate, dependable, and we love her. Thank you Comfort Keepers for giving us such a great caregiver.


Michele Whaling on Google

image


M on Google

image I am a disabled Veteran with a severe anxiety disorder and ptsd. The other day I had some difficulty breathing through my nose and I needed more air and I needed medicine from the cupboard and my helper started dragging all kinds of things out of the cupboard and my anxiety went up and he left. He just left me and when I called Comfort Keepers to find out why he never come back, they said he said that I yelled at him and if all that is so, I thought it was against the Americans with Disabilities Act to cite the symptoms of somebody's disability as a matter of blame or personal fault, and certainly not to deny anyone's services. In any case they immediately discontinued services to me without even asking me what happened or if I'm all right even. And by the way I don't know why I would yell at him, I don't talk to people like that. My voice have been up in my severe anxiety which I was even having trouble trying to speak as I didn't have my voice box unit handy. They never were interested or attempted to find out from me what happened. It was one-sided and it was their side only, the guy was kind of lazy anyway; most of the time he wanted to sit around and talk. He just vanished and left me when I needed him the most, in a vulnerable moment left alone and no call back from comfortkeepers.
Yet another one of the Comfort Keepers helpers tried to get me to be her driver to bring drugs from Atlanta into North Carolina stating that I would be not likely to be stopped being an old man.
Additionally, another Comfort Keepers helper came by and brought her sister because she thought me and her sister would get along but I was told not to let anybody enter other than my helper. When I didn't let the two women who were family members of each other in, they made up some derogatory comments of some sort and pissed Comfort Keepers off at me. Of course I'm not being made privy to any of these things or claims or writings so where's the Justice in that? There isn't. It's a sketchy organization made of basically sketchy people who can't seem to hold a job for very long. The workers constantly complain about the amount of money's Comfort Keepers gets from the Veterans Administration per hour compared to their hourly wage as workers. The workers can't stand Comfort Keepers because they get their schedules moved around so much and often don't even get 40 hours a week which they State they must have to keep their households running. I'm the patient but I have to listen to all this? For me the bottom line in all this is that they cite the symptoms of my disability as the reason to disqualify me from receiving services. That is directly against what the Americans with Disabilities Act protects individuals who are disabled from, that is to not cite the symptoms of someone's disability as a basis for rejecting them from receiving appropriate services.
Oh, and now as I recall more, one of the other helpers from a previous Comfort Keepers helper group cost me $100 she wanted me to pay for her cats litter box and a box of cat litter and cat toys and she also threw in some food for herself and then when we got to the checkout she wanted me to pay for it told me she didn't have any money. I paid the hundred bucks of her bill. I'm sure it's on my credit card statements.

Business Response on Google Feb 17th, 2024
M,Thank you for reaching out to us by leaving your review.  At Comfort Keepers we are committed to providing the best care possible and we take your concerns very seriously.  Please reach out to me directly at [email protected] so I can learn more about your experience.Thank you,Kelly AksamitRegional Director

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Overall Rating

Overall Rating
( 13 Reviews )
11
0
0
0
2

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