Dr. Samuel Cowherd

Jennifer Hernandez _{on Google}

Mar 22nd, 2024

Dentist overcharged according to price allowed by being an in-network provider. Delta Dental Representative called the office on 3 way to help rectify the situation. The office staff were rude and basically just said they would pass on the message to the Dentist. 600 dollar difference so no small deal. Delta dental told me that i needed to file a complaint through the insurance website for a billing complaint.
Wouldn't use the as an in-network dentist office. They over charge before finding out what is allowed and then dont refund the money. I feel bad for all who dont read explanation of benefits and just over pay.

laura raynor _{on Google}

Sep 8th, 2022

You rarely have a chance to sit down in the office before you are called back to an exam room. Staff helpful and courteous! This DDS has helped me more than once on his day off in an urgent situation. Highly recommend!

Krista Adams _{on Google}

Aug 29th, 2022

I had a visit in April 2022 and it was my first time, had to wait an hour, not happy. They also billed my insurance for services that I didn't get, still not refunded the money to the insurance company. They also over charged my husband for his copay, will not refund that money either. Have to file a complaint with the insurance company and NC department of insurance, would not recommend at all!

pawleythomas _{on Google}

May 3rd, 2022

Clean office , very fast and very gentle I hadnt been to a dentist in 15+ years (phobia) had to bite the bullet and go in. This office did great at making me calm and comfortable I had 4 srp procedures and they were able to do them back to back instead of having to wait weeks . Highly recommend