Dino's Family Restaurant

Chamber Rating

2.5 - (4 reviews)
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Read Our 4 Reviews

Chamber Rating

2.5 - (4 reviews)
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0
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2
  • Cloe King

    My sister used to work here. She was hired as a hostess but soon was forced to work as a hostess and a waitress. She was promised by the owner Dino (who is very cheap and yells at his employees) that she would get paid for her work but never did! Then she quit. That was almost a year ago and he still hasn't paid her for her months of work! Then when I went about a month ago I had terrible service the waitress was clumsy and messed up my order and my pasta wasn't cooked entirely!
    Mar 22nd, 2015

  • Laurie Knisely

    Dino's is a great, place to eat, home made Italian at it's best! I usually get the calzone, and I love, love, love them!!!! but I tried the lasagna and I am so glad I did. Enough food for 2 meals, at a really good price. Friendly staff, beautiful restaurant. I have to say, this was one of the best meals I've had in a long time.
    Feb 15th, 2014

  • Kristen Fortin

    IF THE WAITER MAKES A MISTAKE, YOU WILL STILL BE CHARGED FOR IT. We are a large family of habit-- we enjoy being regulars and are faithful to the places that we enjoy. I was so excited when we tried Dino's in September and loved it. We have been back three or four times in as many weeks. The first time we had great service and I loved the Greek cuisine. The last couple of times we had another server who struggles a bit with our order. It was okay though because I know we have a large family and we make a mess, so I am not nit-picky. Tonight we went and as I ordered the meal, I was informed that even though an item was on the menu, they no longer offer it. This caused me to re-evaluate the entire order, starting over from scratch. With this change, there was a mix-up with the order. I heard the waiter relay the order to the kitchen incorrectly so I called him back to the table to confirm the order. He reassured me that was what he had. I believed him until he came with the plates in his hand and it was still wrong. I recapped our order and he took some back, left some, and brought out the new plate. When I went to pay, I was charged for everything, right and wrong. I took the bill and started talking to the lady at the front about the mix-up. She was calm and so was I. We were both just trying to straighten out the bill when, I am assuming the owner, came barging up demanding we pay for everything. I tried to explain what had happened and he started raising his voice and cutting me off, saying "I have a nine dollar plate of fettuccini wasted!" It was completely ridiculous, embarrassing and infuriating. I can't believe any business owner would treat a customer like that, especially a family who had not done anything wrong. For as much as I was upset about the situation for myself, I feel worse for the poor employees who work for him--clearly they are not able to make honest mistakes--someone will always have to pay for them, and tonight it was me. It's too bad because the food was delicious and I was really hoping to eat there every week for years to come. Check your bill and buyer beware.
    Aug 23rd, 2014

  • ben garrido

    Well we went on Saturday after being snowed in for a few days and needed to go to Target. Anyway we saw the sign for kids eat free on Saturday so why not. We went in and were giving a seat. The waitress came by a few minutes later. Having little kids my wife placed the kids food first and a order of Fries for them to split as well. Well where we sat you could hear the owner Dino yelling about the order saying that he wasn't going to give away free food for just an order of fries. It took our server about 5 minutes to explain this to him that we were ordering in a few. Well we placed our order. My wife ordered the "Greek Shrimp" on skewers and I had the "Greek" salad. Mine was okay, hers was a little skimpy for $11.99 just saying with frozen veggies as a side. My daughters alfredo was very very watery and no flavor but hey it was free. Overall it was okay, nothing to go back for anytime soon. I think I was just turned off by the yelling of owner and watching him eat in the kitchen as we were leaving. That is a big NO NO my friend!
    Jul 4th, 2014

Read Our 4 Reviews

About
Dino's Family Restaurant

Dino's Family Restaurant is located at 6189 Bayfield Pkwy in Concord, North Carolina 28027. Dino's Family Restaurant can be contacted via phone at (704) 723-6303 for pricing, hours and directions.

Contact Info

  •   (704) 723-6303

Questions & Answers

Q What is the phone number for Dino's Family Restaurant?

A The phone number for Dino's Family Restaurant is: (704) 723-6303.


Q Where is Dino's Family Restaurant located?

A Dino's Family Restaurant is located at 6189 Bayfield Pkwy, Concord, NC 28027


Q How big is Dino's Family Restaurant?

A Dino's Family Restaurant employs approximately 20+ people.


Q How is Dino's Family Restaurant rated?

A Dino's Family Restaurant has a 2.5 Star Rating from 4 reviewers.

Ratings and Reviews
Dino's Family Restaurant

Overall Rating

Overall Rating
( 4 Reviews )
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Cloe King on Google

image My sister used to work here. She was hired as a hostess but soon was forced to work as a hostess and a waitress. She was promised by the owner Dino (who is very cheap and yells at his employees) that she would get paid for her work but never did! Then she quit. That was almost a year ago and he still hasn't paid her for her months of work! Then when I went about a month ago I had terrible service the waitress was clumsy and messed up my order and my pasta wasn't cooked entirely!


Laurie Knisely on Google

image Dino's is a great, place to eat, home made Italian at it's best!
I usually get the calzone, and I love, love, love them!!!! but I tried the lasagna and I am so glad I did.
Enough food for 2 meals, at a really good price.
Friendly staff, beautiful restaurant.
I have to say, this was one of the best meals I've had in a long time.


Kristen Fortin on Google

image IF THE WAITER MAKES A MISTAKE, YOU WILL STILL BE CHARGED FOR IT. We are a large family of habit-- we enjoy being regulars and are faithful to the places that we enjoy. I was so excited when we tried Dino's in September and loved it. We have been back three or four times in as many weeks. The first time we had great service and I loved the Greek cuisine. The last couple of times we had another server who struggles a bit with our order. It was okay though because I know we have a large family and we make a mess, so I am not nit-picky. Tonight we went and as I ordered the meal, I was informed that even though an item was on the menu, they no longer offer it. This caused me to re-evaluate the entire order, starting over from scratch. With this change, there was a mix-up with the order. I heard the waiter relay the order to the kitchen incorrectly so I called him back to the table to confirm the order. He reassured me that was what he had. I believed him until he came with the plates in his hand and it was still wrong. I recapped our order and he took some back, left some, and brought out the new plate. When I went to pay, I was charged for everything, right and wrong.
I took the bill and started talking to the lady at the front about the mix-up. She was calm and so was I. We were both just trying to straighten out the bill when, I am assuming the owner, came barging up demanding we pay for everything. I tried to explain what had happened and he started raising his voice and cutting me off, saying "I have a nine dollar plate of fettuccini wasted!"
It was completely ridiculous, embarrassing and infuriating. I can't believe any business owner would treat a customer like that, especially a family who had not done anything wrong.
For as much as I was upset about the situation for myself, I feel worse for the poor employees who work for him--clearly they are not able to make honest mistakes--someone will always have to pay for them, and tonight it was me. It's too bad because the food was delicious and I was really hoping to eat there every week for years to come. Check your bill and buyer beware.


ben garrido on Google

image Well we went on Saturday after being snowed in for a few days and needed to go to Target. Anyway we saw the sign for kids eat free on Saturday so why not. We went in and were giving a seat. The waitress came by a few minutes later. Having little kids my wife placed the kids food first and a order of Fries for them to split as well. Well where we sat you could hear the owner Dino yelling about the order saying that he wasn't going to give away free food for just an order of fries. It took our server about 5 minutes to explain this to him that we were ordering in a few.
Well we placed our order. My wife ordered the "Greek Shrimp" on skewers and I had the "Greek" salad. Mine was okay, hers was a little skimpy for $11.99 just saying with frozen veggies as a side. My daughters alfredo was very very watery and no flavor but hey it was free.
Overall it was okay, nothing to go back for anytime soon. I think I was just turned off by the yelling of owner and watching him eat in the kitchen as we were leaving. That is a big NO NO my friend!


Overall Rating

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( 4 Reviews )
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