Chamber of Commerce

      Freeman Gas Waynesville Office

      ( 16 Reviews )

      Freeman Gas Waynesville Office
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      Hours

      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.8 - (16 reviews)
      6
      1
      0
      1
      8
      Read Our 16 Reviews

      Chamber Rating

      2.8 - (16 reviews)
      6
      1
      0
      1
      8
      › ‹
      • Paige Baratta

        Terrible customer service. The older lady that answers the phone is completely irrational and just repeats the same talk track. The company has now picked up our tank of propane is the receptionist is insistent that the previous owners of our house will get a refund for the unused fuel despite what lawyers and realtor have explained and documented.
        Feb 27th, 2024

      • Casey Hill

        Horrible customer service. They bought out mountian energy and when I closed my account they refused to give me my deposit back. They filled my tank at random when I was on a call as needed basis. Use any other company but them. You have been warned. I would leave negative stars if it was an option. I agree with other posters Misty is a horrible employee and a lair.
        Feb 4th, 2024

      • Leisa Mease

        The customer service that I just received was extremely rude to the point that it took me by surprise. I have always dealt with Angie who has always been more than pleasant and helpful. Misty on the other hand could not have been any RUDER!! I will never deal with her again. If I am forced to, I will have to switch companies!!
        Sep 22nd, 2023

      • A1 Home Improvements LLC

        Poor service
        Apr 1st, 2023

      • Chris

        This has to be hand down the worst company i have ever had to deal with. They have the worst communication between service and customer. They send out bills that do not have a due date or any indication you even own them money. Let alone charge you late fee of these bills. I jumped through hoops to try and get months of late fees off a bill i did not know i owned. I bought the house and there was no information about "Owing the Gas company " any money for any reason. Then all the sudden it is "You owe us $300+ for the tank lease with all the late fees" (Was not informed of this at all) On top of it i pay them over the phone 2 months ago and receive yet another bill in the mail that said " No Return Service Needed". A month later im slapped with a late fee on a bill that i thought i already paid. I would never recommend anyone use this company for any reason and it blows my mind they are even still in business with how terrible run this company is.
        Feb 15th, 2023

      Read Our 16 Reviews

      About
      Freeman Gas Waynesville Office

      Freeman Gas Waynesville Office is located at 6784 Carolina Blvd in Clyde, North Carolina 28721. Freeman Gas Waynesville Office can be contacted via phone at 828-627-0011 for pricing, hours and directions.

      Contact Info

      •   828-627-0011

      Questions & Answers

      Q What is the phone number for Freeman Gas Waynesville Office?

      A The phone number for Freeman Gas Waynesville Office is: 828-627-0011.

      Q Where is Freeman Gas Waynesville Office located?

      A Freeman Gas Waynesville Office is located at 6784 Carolina Blvd, Clyde, NC 28721

      Q What is the internet address for Freeman Gas Waynesville Office?

      A The website (URL) for Freeman Gas Waynesville Office is: http://www.freemangas.com/?utm_source=G&utm_medium=lpm&utm_campaign=superiorplus

      Q How big is Freeman Gas Waynesville Office?

      A Freeman Gas Waynesville Office employs approximately 20+ people.

      Q What days are Freeman Gas Waynesville Office open?

      A Freeman Gas Waynesville Office is open:
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM
      Saturday: Closed

      Q How is Freeman Gas Waynesville Office rated?

      A Freeman Gas Waynesville Office has a 2.8 Star Rating from 16 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed

      Ratings and Reviews
      Freeman Gas Waynesville Office

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      6
      1
      0
      1
      8
      Write a Review

      Paige Baratta on Google

      image Terrible customer service. The older lady that answers the phone is completely irrational and just repeats the same talk track. The company has now picked up our tank of propane is the receptionist is insistent that the previous owners of our house will get a refund for the unused fuel despite what lawyers and realtor have explained and documented.

      Business Response on Google Feb 14th, 2024
      We are disappointed to see you were not satisfied with the service you received as we strive to provide exceptional customer service. We appreciate your feedback.

      Casey Hill on Google

      image Horrible customer service. They bought out mountian energy and when I closed my account they refused to give me my deposit back. They filled my tank at random when I was on a call as needed basis. Use any other company but them. You have been warned. I would leave negative stars if it was an option. I agree with other posters Misty is a horrible employee and a lair.

      Business Response on Google Jan 19th, 2024
      Dear Casey, We are saddened to see you had a negative experience with our company. We strive to provide exceptional customer service and we can see that we fell short of your expectations. We do apologize for any inconvenience this may have caused. Our manager will be reaching out to you. Thank you.

      Leisa Mease on Google

      image The customer service that I just received was extremely rude to the point that it took me by surprise. I have always dealt with Angie who has always been more than pleasant and helpful. Misty on the other hand could not have been any RUDER!! I will never deal with her again. If I am forced to, I will have to switch companies!!

      A1 Home Improvements LLC on Google

      image Poor service

      Chris on Google

      image This has to be hand down the worst company i have ever had to deal with. They have the worst communication between service and customer. They send out bills that do not have a due date or any indication you even own them money. Let alone charge you late fee of these bills. I jumped through hoops to try and get months of late fees off a bill i did not know i owned. I bought the house and there was no information about "Owing the Gas company " any money for any reason. Then all the sudden it is "You owe us $300+ for the tank lease with all the late fees" (Was not informed of this at all) On top of it i pay them over the phone 2 months ago and receive yet another bill in the mail that said " No Return Service Needed". A month later im slapped with a late fee on a bill that i thought i already paid. I would never recommend anyone use this company for any reason and it blows my mind they are even still in business with how terrible run this company is.

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      Overall Rating

      Overall Rating
      ( 16 Reviews )
      6
      1
      0
      1
      8

      Write a Review

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