RiteWay Roofing & Exteriors

Jun 19th, 2020

Jul 29th, 2019

Feb 15th, 2019

About a month or so ago I got my roof redone by #RiteWay Roofing & Exteriors. I waited before reviewing to make sure no shingles blew off or anything like that because that would need to be added to the review. So here it goes, the quality of the work so far seems adequate and the roof from what I'm able to see looks good. That's where any praise for the company stops. Here's where it all goes wrong. Close to the end of the job I come outside and see one of the crewman pissing in my bushes. When I brought it to the owner's attention his reaction was basically no more than "hey, s**t (in this case, piss) happens". As a homeowner I feel I was within my right to ask for some sort of compensation or discount. This dude had the nerve to get offended. Said he can't control what his crew does, and got belligerent like I was in the wrong. Next he tried to charge me more than what was said in the verbal and written estimate. I couldn't let that happen, and he accused me of trying to get over on him. Is he serious?? So I said you know this is going to be a bad review. That's when he put on his cape and got SUPER mad! He handled this job completely unprofessionally even though I tried to give him opportunity to handle it like a businessman and boss he preferred to go straight up "street" with it. That's right up my dark alley so, whatever, I'm good with that. So to end the review, work is decent but a terrible business experience. For that reason, would I recommend #RiteWay roofing? Hell no! I'd recommend a high school shop class before recommending them. But if you can deal with possibly having to physically fight for what you asked for, go for it.
Nov 13th, 2018