Rapid-Rooter Plumbing Service - Emergency 24hr Plumber

John B in the Charlotte office repaired our clogged shower drain in minutes! he showed up on time, was professional and did not leave a mess. He explained what he did too... We will use Rapid Rooter of Charlotte again and request joe. This was our first time using them.
Sep 14th, 2021

Not Happy with the service, Called because the sink was backed up, first Steve came out he did not snake the drain, but assumed that it needed to be pressured from the roof and it would cost $800.00, we paid the $800.00 and he had his boss come out and do the work and now after only 2 months the sink is backed up again, and the washer and dishwasher are backing into the sink, now they want to charge us again to come out, with the excuse that it is out of warranty. So how convenient only a 1 month warranty. I will not be using these guys ever again they take your money and do a poor job. They don't care they are just about the money. Service: Drain unblocking
Sep 12th, 2021

This company is amazing, and probably the best if you want a real plumber. I work for a restoration company and good plumbers are hard to find. They gave us a time frame; I was honestly expecting 2-3 hours later, considering it was 8PM and that's how majority of plumbers are. No, they gave us a 9PM time and sent out a tech, on time, that diagnosed and found the problem right away. Our technician, Chris Jones, was professional, respectful, and like I said, found the problem right away. Very happy to have gotten Chris as our technician. Services: Drain unblocking, Leak investigation and repair
Sep 7th, 2021

Sep 4th, 2021

My service technician was Chris Jones. He gave me a call as to when he was arriving according to my scheduled time. He arrived on time and was friendly, knowledgeable and very personable. We agreed to what the problem was. He calculated a price before starting the job. I agreed to his quote. He got his tools and finished the job within the hour. I was happy with the repair, the time frame and the many conversations we had while he worked. He was very courteous in the fact that he noticed throughout my house is white carpet. He took his shoes off and on during the times he had to go to his truck and then to re-enter my house. I didn't ask him to do that but it was greatly appreciated and I just had my carpet cleaned. Overall I was very happy with the work and would definitely hire this company again. Service: Pipe repair
Aug 12th, 2021