McCoy Plumbing

First time contacting Mr. McCoy. Left a VM about our issue at our office and he called back to walk me through the solution -- all the while thinking about how best to avoid unnecessary work / expense. Initial problem solved with no visit required. Will definitely call him for work at my residence and any follow-up commercial work! thank you Rick!
Jan 9th, 2024

I want to share what I know is a highly unusual experience with a plumbing company but I think it speaks volumes about McCoy Plumbing and Rick McCoy. My son and daughter-in-law moved into a new house and discovered a 3' round circle of deep mud right outside the house in an area that hasn't seen rain for weeks. It was readily apparent that this was either a broken sewer or supply line and needed attention quickly. Somewhat new to the area, we called and texted pictures to several plumbers seeking help. The estimated cost for fixing whatever this was ranged anywhere from $1,200 to $3,600 and would take several days at best to get someone out. Some quotes included a $500 - $600 charge just to come out and "find" the leak - repairs would be additional. I didn't actually get to speak to a plumber in these cases and the estimates were based on the pictures and text messages I called McCoy Plumbing based only on positive reviews in the Charlotte area and was fortunate enough to actually get Rick on the phone. Though it was after normal working hours, Rick drove over and he examined the issue and crawled under the house. All for no charge. He proceeded to go through all the options for testing what and where the issue might be and how I might do this myself to save money if I was willing . Over the course of the next few days, Rick carried on a daily dialogue with me. I did some digging (literally) and he talked me through the water supply line repair. With his help, I was able to locate the leak, replace the section of pipe, buy the needed fittings, etc. I was able to complete this for a few dollars worth of supplies and some of my own manual labor. Rick even called me several times just to check my progress. I have never had that level of help and concern from any contractor. Rick told me that often as these pipes age, more leaks may develop and we may indeed need to replace the full line eventually. But his help and his generosity with his time sure saved the day. Truly exceptional. I don't live in the NC area, so it is sure comforting to me to know that in the event this problem or any plumbing issue arises, my son and daughter-in-law have his name and this company to turn to. Service: Plumbing leak detection
Oct 31st, 2023

I have used this company many times on my 40 year old house. They are ALWAYS prompt, reasonable and professional. I have never had a reason to call anyone else.
Apr 10th, 2023

We just had all of our water lines and water heater replaced on a older home we just purchased and I can truly say the whole experience was fantastic. Obviously no one looks forward to the cost of having a repair done like that but after getting quotes from several other plumbers I can walk away feeling we got a very fair deal with exceptional service. The owner Rick was super easy to get in contact with and always responded to my calls and texts with any questions I had. Josh and Blain came out to the house just a few days after we called and had the entire house done in 2 and a half days. A good friend of ours who knows quite a bit about plumbing checked out their work and said they did an exceptional job! Cannot recommend these guys enough. Just a quality company all around.
Feb 1st, 2023

I looked at reviews for a reliable plumbing company since we just moved here. There honestly were not a whole lot in our area with great reviews. So we called McCoy. You know you have the right company when they are super busy. Even with being busy they fit us in within a reasonable time to fix our sink. They were very friendly, quick  and professional. This is our go to plumbing company. Thank you guys!
Dec 1st, 2022