Ted A. Greve & Associates, PA

I had a great experience with Ted A. Greves & Associates. Dr.Ted and his team were always there for me after my serious on the job injury. They kept me informed and battled hard to get me the best outcome and money for my claim. The insurance company for the Workmans Comp fought about everything, but Dr. Ted was with me, and he fought back. He won everything that was fought over. I would use him again in a minute if I ever had the need to. If I had an Automobile Accident, Disability Claim, Injury at work, or anything else I'd use him and know that I was in great hands. Dr. Ted was easy to talk to and he returned all my calls and emails etc. Thanks for everything, we will always be family.
Feb 11th, 2023

I just called them this morning and they would not listen to what I had to say. He cut me off mid sentence and said sir I read the notes I dont need your information nothing I can do. Very unprofessional I would not work with them every again. At least listen then respond to what I was saying.
Feb 9th, 2023

Ive gotten into a car accident a year ago and just now settling out . Very unprofessional I would never recommend anybody to this lawyer company office I went to was across from the homeless shelter homeless people hanging out back of the building make you frighten to get out your car . I had a guy name mark Simpson very unprofessional had to call him in order to keep up with updates on my case they pass my case to 6 different people . Inorder to get my process going I had to hire another lawyer to let mark Simpson know that we wasnt playing anymore games long story short he tackle my case didnt know half of the things that he was talking about kept giving us the same numbers he gave us over and over dont ask him questions cause he get an attitude still waiting on my check after a year he say 2weeks its been the 3rd week now avoid mark Simpson if you ever use this lawyer office
Mar 14th, 2023

Very disappointed in my experience with trying to get Ted (or an associate) as a lawyer, for a motor vehicle accident personal injury lawyer, as I was fishing around. The introduction was poor- I called and a female just answered and said Hello this is Ted Greve associates are you a new client ? Have you ever spoken to anyone before ? ..and then she just abruptly transferred me and I spoke with Abass (person who takes patient information/ intake ) , which was very disappointing first time impression and interaction - no empathy, no compassion- abrupt, Stern and their accent was difficult for me to understand (which is fine) , it was more disappointing in the customer service as it felt very detached and just business and kept pressing asking for a zip code when I gave a full name and cell phone number , he wanted all demographic information without hearing the case or details or what happened or even a synopsis. My relative was in a serious motor vehicle accident , involving a motor vehicle injury as a pedestrian - and not one point along the way did they ever say sorry this happened to you or show any compassion verbally. It was very robotic, and like a human form of a robot just following a generic script. And he kept repeating that he had to get the zip code of where my relative lives, even though the accident happened here in Charlotte. My relative (who also spoke to the intake person Abass) decided not to move forward due to this poor interaction- inhumane honestly. Like we are just another statistic, not a case or person to be cared about. Im a medical doctor here in America and my advise would be- compassion and empathy go a long way. I would never treat a patient like that. People coming to lawyers or doctors are in a state of vulnerability . No one likes to be treated like a statistic. So thanks but no thanks. And hopefully moving forward they can have a more improved first impression customer service interaction from the first person who answer the phone to the intake personnel. I have no other opinion to give as I had no further experience with this law company but this. First impressions matter.
Mar 13th, 2023

I worked with Robert Herford for my personal Injury case, and he was very knowledgeable and patient with me during the entire process. Right from the first phone call, he explained how everything worked/was going to work, answered all my questions (I had a lot), he was unbelievably kind and patient with me. He communicated with me timely and frequently on how the case would go and how it was moving. I was injured and had never worked with a lawyer before; Robert made the process seem simple and always put my mind at ease. My dad had some questions about my case also and Robert even took the time to speak with him and answer my dad's questions and I truly appreciated that. We settled my case and Robert definitely fought on my behalf; I highly recommend working with him.
Feb 25th, 2023