Christopher K Anene & Associates P.A

k mil _{on Google}

Apr 11th, 2023

This office is by far the best dental office that Ive ever been to. From the moment you walk into the door, youre greeted by a beautiful waiting area. The office is very clean and well maintained. The staff is very friendly and helpful. My whole family goes here!Thank you Dr Anene!

Ace C. _{on Yelp}

Oct 24th, 2022

horrible customer service the Office Manager Nadia is completely rude and short with clients. I have been trying to get my son into the dentist was about 8min late on my first visit because I could not find the place Nadia called and said they were not going to be able to assist him.

ana mota _{on Google}

Oct 16th, 2022

The office manager Nadia has horrible customer service and I will be filing a formal complaint with the state after my interaction with her. Theres plenty of dentist near Steele Creek and Fort Mill if Nadia had not wasted my time updating my insurance to their location I would not have made the attempts to have my son seen there.

Melissa Benton _{on Google}

Apr 25th, 2023

Re:
Cigna ALWAYS makes the 1st appointment for the patient because the insurance is a HMO dental; so clearly your office doesn't know what it's doing... Not because I'm too busy but thank you.
Your office called for me to CONFIRM my appointment and I did. Had YOU done your due diligence.. You would have found the error that I was not properly assigned, but you did not.
Your office called the day BEFORE and the MORNING OF my appointment to blindside me with information you should of been aware of from properly prepping the visit.
CIGNA said that it was NOT true, you COULD have taken me and that you COULD have transferred it yourselves. Your office had 2 months to do that.
Don't play the blame game because you didn't do your job. You're incompetent, obtuse and rude.
Take accountability.
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My dental HMO coordinated this appointment after finding out there was a closer dentist to my home in network in February. The office left a message on 4/19 to confirm the appointment and i returned the call and left a message to confirm on 4/23.
I use my personal cell along w the office phone for business daily with builders, contractors etc. So after a busy day when i missed a call from an unknown source I didn't give any thought to it. The call was 4/25 @ 9:07 am the day before my appointment. My father is in hospice and i left work to go to the facility where he was at to tend to him.
Today i went and visited my dad since i had the day off for my appointment and then called the dentist office to let them know i would be 3 min late due to traffic.
The lady was rude saying she left multiple messages that i was not assigned to their office and they couldn't honor the appointment.
She said i called you today - you didn't answer.. I was w my father that's dying.. my phone was on vibrate. 2 calls... The day before and the day of. That is not multiple calls or advanced notice.
Had they had done their due diligence when they called me to confirm my appointment, they would have seen I was not assigned to them and they could have rectified it then, but they didn't because they didn't do their job... They waited until the day before, which is highly incompetent.
I called Cigna so they could sort it out since they made the appointment. The representative let me know that that was not the case that actually the dentist office could still honor the appointment and assign me to themselves.
She herself called the dentist office and they refused.
The Cigna representative was very helpful and found me another dentist office.
I was able to get an appointment at a completely different dentist office. They have MyChart, they have multiple ways to communicate with their patients, they're very friendly, and very professional. I have to drive further, but after the experience that I had, it'll be worth it.
This dentist office does not care about people, they are not professional, they are not timely and they are rude. They have an archaic system for communicating with patients and they never answer their phones.
Looks like my review mirrors the myriads of other reviews.
Steer clear.
In a world where you can be anythin.. be kind..
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Jodie F. _{on Yelp}

Jul 12th, 2022

Great dentist!! Always super friendly and accommodating! Glad to have finally found my dental home!