Gentle Family Dentistry

A poor customer experience: Prior to entering, I paid a $33 co-pay for a bi-annual cleaning. Usually, payment is made after the visit- not here. Once I was in the office, the dentist refused to allow the hygienist to perform a "standard" cleaning, as this would have been "unethical" for her to perform. The reason for this was because they believed I had periodontal disease, a condition which affects 47.2% of the population over the age of 30, according to the CDC. The dentist said that the only way for his office to "ethically" clean my teeth would be for me to return 3 times, paying a $33 co-pay each time, plus $240 for a special cleaning. I left the office feeling like I had been scammed. This has never happened before in all my years of visiting any dentists. I decided not to return, but to make an appointment with another practice. Another strange thing about the visit, was that during the entire time I was there, the dentist and his assistant kept their masks on- I never saw either without a mask. The assistant also had a disposable cap on and safety glasses. If I saw either outside their office, I'm sure I wouldn't recognize them. It felt like they did not want me to know who they really were... Update- Since visiting Family Dentistry, I have had a checkup at another dental office that I trust. They provided me with a standard cleaning. They acknowledged my periodontal disease, but felt that it wasn't advanced enough that I needed a special cleaning.
Feb 2nd, 2024

Very clean the Nurse Kareena was very patient with me we laugh we talked.. I would recommend this place.. the Dentist he was also nice and professional!
Jun 18th, 2019

GREAT !!!
Apr 26th, 2019

Mar 16th, 2019