Firebirds International

Oct 3rd, 2021

Sep 6th, 2021

Whenever I travel to the area where Firebirds has a restaurant I book in for a great steak dinner. They have never disappointed. The price point is affordable for the high quality of steak that they deliver. The Delmonico is my favourite. To see the steak grilled on actually wood fired BBQ grills is fun! I always walk up to the window and observe the cooking in action! Keep up the good work.
Aug 14th, 2020

I give firebirds 4 stars because the food is so good. The only reason i did not give it 5 stars is because of the service. I love this restaurant but I’ve experienced bad customer service too many times. No one wants poor service when the food is pricey. I’d like to recognize Eric & AJ from the Greenville SC restaurant. They both went above and beyond to make sure our dinner and dining experience was top notch. So thank you to them both!!!! They really turned things around for us and that’s what customer service is all about!!!
Dec 11th, 2019

I ordered and prepayed for a gift card, and promptly received an email proclaiming Firebrands accepted my money and I would receive the card promptly. After a week I inquired and was given a new date to receive the card, 2 weeks after payment. Alas the card did not arrive and I inquired again with my displeasure (now 3+ weeks later) and was promptly told a refund would be processed, no "I'm sorry" or "Let me help expedite your order" just a cold "Here's a refund" and that's all I can do. Now the birthday has passed (without my friends gift) and I'm apologizing for MY inability to recognize my friends important day. If you can't place a card in the mail properly, i doubt seriously you are able to serve a proper meal. BTW: I'm 22 minutes away from your corporate office...DUH!
Oct 3rd, 2019