UNC Hospitals Neurosurgery

Trying to reach a doctor or their nurses is nearly impossible front desk staff dont care to help and know absolutely nothing about the unc my chart app not to mention the app is horrible you dont even get the option to choose a username so how can u even log in no help at all over the phone only reason I gave it 2 stars is when we talked to our doctor he seemed like a good mannered person that wanted to help hes the only persone that kept this rating from being a one star
Feb 23rd, 2023

I went to the spine center for bad pain in my.back and already had had a MRI. I also knew I had arthritis in my spine and back. I saw Dr Bartello and later Dr Ingraham for a steroid shot in my back. He was very professional and took time to talk with me about my back. Unfortunately the shot did not help much. I went back to Bartello and was having pain in my wrist also. I told her I would make an appointment for a scan elsewhere but she offered to order it there. She continued to work with me and did blood work since I still wasnt feeling any better. She got me a quick appointment at the Rheumatology Clinic after seeing my bloodwork. I was diagnosed with a specific autoimmune disease and am so thankful for an accurate diagnosis. I m so thankful for her diligent work.Nannette Baker .
Apr 9th, 2022

this place is amazing, the staff was nice and very helpful, I was recommended to this place, to see about my spine and back, that's where I was introduced to doctor bhowmick, who took a look at my x-rays and saw a 75 degree angle on my spine, and recommended a two day surgery but he got it done in 6 hours, he's one of the best surgeons I will recommended him to someone else
Aug 15th, 2021

Estimated $0 for an MRI prior to rendering services but was billed $2500. The MRI was of my knee and far surpasses the local rate (3-4x more expensive). Spent 4 months fighting the bill to be told it was a human error at UNC and the best they could do was a 20% discount (still costing me $2,000).
Jul 5th, 2021

I have been going to see Dr. Lim for years and couldn't be more satisfied with the service I receive! They all know me by name no matter how long between visits. I have spinal stenosis with cervical myelopathy and have had to have 4 surgeries to try and prevent paralysis. There has never been one complication during or after surgery and my pain has been kept very well controlled. The nurse is always very prompt in returning my calls if I leave a message and have a question. Dr.Lim has even called me back to discuss any concerns I may have had. I have recommended their service to everyone I know needing their services. From the beginning of my appointment to the end of my appointment I'm very pleased every time! I'll give their office a 10 every time! Great job Dr. Lim and staff!! Thanks a million for your care! It is obvious that y'all care about your patients!! Your the best! Elizabeth Brown
Feb 24th, 2022