Independent Benefit Advisors

I talked to Tilson several times regarding getting an insurance supplement plan in 2020. If I have ever talked to someone more competent, nicer, on point, knowledgeable, dependable, and I think you can see where I'm going with this, I can't remember when. The best anyone could do to match would be as sensationally great at their job as she is. She's a phenomenal representative of the company. I talked to other companies, but there was no comparison in the customer service I received, as well as the trust I had, as I could tell she was concerned and genuinely cared. I was in sales for a long time, and I can read people really well, and if Tilson were a book, she would be a best seller many times over. I can't say it enough, if you are looking for insurance, this is the company to seek out, and Tilson is definitely the one you want to talk to.
Dec 23rd, 2020

Called twice, left messages, asked to speak with the same rep I spoke with earlier this year, who I was told was in the office, nothing but crickets chirping. I’ll let my PCP know so she can stop recommending this service to other patients.
Nov 27th, 2020

I contacted IBA after a quick google search because I was looking to find an independent insurance broker with knowledge of medigap insurance plan for my parents, who are turning 65 in the coming months. Kathy Saunders was the Client Support Specialist who began working with me and I cannot speak more highly of her! Kathy was kind, patient, knowledgeable, supportive, and went above and beyond, answering multiple emails and calls, helping my parents and I navigate all the options. Kathy was understanding of the role I had in supporting my parents, and made sure to keep me informed of everything. Thank you Kathy and IBA for all the support!
Jul 4th, 2020

Just reach to 65 this year. When researching on medicare insurance I found IBA that has office in local and closed to my home. Insurance agent Aneta Dent and me have a few meetings in her office. She proved valuable professional advice and help me to complete all the paperwork. She also very nicely offer to help me in future if I have any questions regarding medicare insurance. Thanks again to Aneta and IBA for all your help.
Jun 24th, 2020

Will and Tilson have helped my husband and I with our supplemental Medicare plan and our part D plans. They are outstanding and have been a lifesaver for us. They are very professional and are always available to answer our questions. I'm so thankful for the "insurance mailer" they sent out when we were looking for someone to help us in 2018 and glad we are part of their "client family". Thanks Will and Tilson. Joan and John Starling, Fayetteville, NC Fayetteville NC
Apr 11th, 2020