Louis Vuitton White Plains Westchester

Mar 22nd, 2024

Staff is rude even AFTER you buy something
Feb 28th, 2024

I recently just went to this LV in White Plains. A bigger African American lady (didn't get to catch her name. Just wanted to describe her so you all can be on the look out) said hello to me and my family while working with a customer. She didn't seem too confident with the people she was working with and their ability to purchase so wanted us as we walked in with a LV bag. We responded nicely and said hello but we were going to go to the sales person who wasn't with a customer out of respect to the customers she was dealing with and we were met with nasty looks from her and she had no issue expressing it to us and her customers. A very unpleasant visit. Thankfully the lady that was open was very helpful and friendly. Unfortunately it seems like the trend with this location.
Feb 20th, 2024

I purchased 3 colognes from cashier 4630,2 of which was not in stock in the store, she said she will have it mailed to me in 3 business days . 2 weeks later I call and the cologne he is sitting in the store and no one has contacted me . Cashier or saleswomen 4630 disappointed me by lying and making me wait 2 weeks when she promised me 3 business days . VERY BAD SERVICE FROM THIS LOCATION I HAD TO EXPERIENCE IT MY SELF TI BELVIE IT . I LIVE IN NYC AND WHEN INTOLD 4630 in would go there to purchase it she insisted to buy it there and have them mailed to my house but 2 weeks later my item is sitting in her store and she did it contact me to let me know and when I called client services they had all the info and said she never shipped it out thats why I did not receive it.
Jan 29th, 2024

Great service and selection of wallets!
Jan 23rd, 2024