1025 Ruyi Japanese Steak House Restaurant
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1025 Arsenal St
Watertown, NY 13601 - 315-405-4501
Hours
Chamber Rating
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Kelly Lewis
We enjoyed our sushi. The hibachi side was full of people having a good time.
Apr 7th, 2024 -
natcricket
Very good!
Mar 29th, 2024 -
Kevin Esslinger
Classic Japanese Hibachi experience. Great food, service and atmosphere. Fun place to go for that special occasion.
Mar 29th, 2024 -
Stephen Shepard
Ginger salad and miso soup were good, but nothing extraordinary. Sushi rolls were also good, but not worth a rave review. Atmosphere seemed a bit dated. Server was attentive and timely.
Mar 27th, 2024 -
Zachary Dearborn
I've been here many times and enjoyed every visit.. up until last night. My fiance and I got our usual order and had a nice meal. The food tasted good as usual. Unfortunately, when we later got home, we became very ill, and it all came back out the way it went in. I returned to the restaurant today to speak with a manager, and I was greeted at the door by some snot nose punk kid with an attitude. When I asked if there was a manager on duty to speak with, he became mildly hostile and asked me, "Why?" with a tone, as if I had offended him. I told him it was pertaining to an incident last night, and he again asked why I needed to speak with a manager, as if I was asking to speak to some top secret kingpin or a government official. I said, "Is there a manager here or not?", to which he rolled his eyes and huffed like a child. I told him to forget it, and I walked out. All I wanted to do was address my concerns, as we haven't had a negative experience here before. Instead, I was treated like a dirtbag by someone hired to be the face of the restaurant when customers walk through the door. Management- Do better with your hiring screening, and fire the punk kid. You've lost a regular customer.
Apr 8th, 2024
Contact Info
- 315-405-4501
Questions & Answers
Q What is the phone number for 1025 Ruyi Japanese Steak House Restaurant?
A The phone number for 1025 Ruyi Japanese Steak House Restaurant is: 315-405-4501.
Q Where is 1025 Ruyi Japanese Steak House Restaurant located?
A 1025 Ruyi Japanese Steak House Restaurant is located at 1025 Arsenal St, Watertown, NY 13601
Q What is the internet address for 1025 Ruyi Japanese Steak House Restaurant?
A The website (URL) for 1025 Ruyi Japanese Steak House Restaurant is: http://www.1025ruyisteakhousenny.com/
Q What days are 1025 Ruyi Japanese Steak House Restaurant open?
A 1025 Ruyi Japanese Steak House Restaurant is open:
Sunday: 11:00 AM - 9:00 PM
Monday: Closed
Tuesday: 11:00 AM - 9:00 PM
Wednesday: 11:00 AM - 9:00 PM
Thursday: 11:00 AM - 9:00 PM
Friday: 11:00 AM - 10:00 PM
Saturday: 11:00 AM - 10:00 PM
Q How is 1025 Ruyi Japanese Steak House Restaurant rated?
A 1025 Ruyi Japanese Steak House Restaurant has a 4.5 Star Rating from 898 reviewers.
Hours
Related Categories
Ratings and Reviews
1025 Ruyi Japanese Steak House Restaurant
Overall Rating
Overall Rating
( 898 Reviews )Kelly Lewis on Google
We enjoyed our sushi. The hibachi side was full of people having a good time.
natcricket on Google
Very good!
Kevin Esslinger on Google
Classic Japanese Hibachi experience. Great food, service and atmosphere. Fun place to go for that special occasion.
Stephen Shepard on Google
Ginger salad and miso soup were good, but nothing extraordinary. Sushi rolls were also good, but not worth a rave review. Atmosphere seemed a bit dated. Server was attentive and timely.
Zachary Dearborn on Google
I've been here many times and enjoyed every visit.. up until last night. My fiance and I got our usual order and had a nice meal. The food tasted good as usual. Unfortunately, when we later got home, we became very ill, and it all came back out the way it went in.
I returned to the restaurant today to speak with a manager, and I was greeted at the door by some snot nose punk kid with an attitude. When I asked if there was a manager on duty to speak with, he became mildly hostile and asked me, "Why?" with a tone, as if I had offended him. I told him it was pertaining to an incident last night, and he again asked why I needed to speak with a manager, as if I was asking to speak to some top secret kingpin or a government official. I said, "Is there a manager here or not?", to which he rolled his eyes and huffed like a child. I told him to forget it, and I walked out.
All I wanted to do was address my concerns, as we haven't had a negative experience here before. Instead, I was treated like a dirtbag by someone hired to be the face of the restaurant when customers walk through the door.
Management- Do better with your hiring screening, and fire the punk kid.
You've lost a regular customer.
Overall Rating
Overall Rating
( 898 Reviews )Write a Review
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