Empire Bath & Kitchen Inc

The staff here are very friendly. It was very simple to get what we wanted. Unfortunately, they do not install anything they sell. You have to get your own contractor for any install. Being from out of town and just moving here made that a big problem. Fortunately another employee heard our issue and gave us a couple business cards of contractors customers have used to install their products. After calling both contractors we were able to get someone to do the install in the time we needed. Whew! Ordering the product was very easy. I would recommend this store for kitchens and baths. Just be aware you will need to find your own contractor.
Aug 27th, 2021

Absolutely terrible service! On March 22 my husband and I stopped in looking for ideas for a bathroom remodel liked what we saw in the showroom spoke with the sales lady left her with measurements for her to work on a design for us and made an appointment to return and see our options. When we showed up for our appointment she had nothing ready for us. She whipped something up quickly while we looked around the showroom and picked out what we liked. We were there for over three hours finalizing the design and picking all the materials we needed for a full bathroom remodel. She took my phone number my email and was going to email me the final plans and estimate “ in a few days”. After not hearing from her for over a week I called, another woman took a message and they would “get back to me”. Never heard from them again. Since being the only costumers in the store both times we were there I find it amazing that they could afford to loose thousands of dollars in business. We went to JK Lumber they actually came up with a more efficient design for our bathroom and their service was outstanding!
Apr 26th, 2021

Aug 8th, 2020

Never go to this place . I made this mistake once but never again. Horrible communication. I honestly thought that my sink would be put in w my counter top installation. i wanted an undermount well apparently no communication w cindy and counter top installer so countertop is in, so no undermount sink. well, now sink doesn't fit!!!!!! and... they chipped my newly painted wall and did not tell me. like i would not see it. a total nightmare. i ask that owner call me and come see this joke. I hope they can make this right . they should have just gone out of business .
Jun 14th, 2020

Amanda C. Made our visit so pleasant. I'm grateful for her as she took the time with us and answered every question we had. She also sent us home with all the information we needed to make our final decisions. I would absolutely recommend again. Thk you GXR Construction for the referral.
Jan 4th, 2020