Once Upon A Child

Hello Ms. Hernandez, you left a review for another business, do you mind removing this one and post it to the proper business. Thank you

Hi, there. Thanks so much for taking the time to reach out to us. We apologize your recent selling experience wasn’t what you’d hoped! We wish we could buy every single item from our customers, but the truth is we are only able to buy what we believe our shoppers will then buy from us. Influencing factors not only include condition, but also style, brand, and current inventory demand, so even if your items are in like-new condition, there may be other reasons those items would not sell in our store. That said, we process thousands of items a day, so occasionally items slip through the cracks. If you ever have any questions about why we did or did not accept an item, please don't hesitate to bring it to the attention of an associate; this helps us identify problem areas in our buy process to avoid it from happening again in the future. Regarding our low prices, our sell prices are all based on style, condition, brand, and current inventory demand and are all computer-generated based on these factors. In order to maintain our everyday low prices our shoppers love, we price items for 60-70% off their original store prices, and our selling customers then receive 30-40% of that amount. The good thing about our cash offer is that there’s never any obligation to accept, so if it’s not an amount you’re comfortable with, you are more than welcome to take your items back with you, no questions asked :) We appreciate your time and input and hope to have the opportunity to serve you going forward. Have a wonderful day!