ToolSource

Isabel Wise _{on Google}

Jan 5th, 2022

I was having a hard time finding nitrile gloves but toolsource had them in stock and shipped them quickly. Thank you!

Kevin Christopher _{on Google}

May 13th, 2021

I couldn't find this ratchet in stock anywhere else. They shipped it fast. I didn't have any problems.

Ian Miller _{on Google}

Oct 26th, 2020

Ordered a tool that was “in stock” was then Emailed saying it was back ordered with a expected date. After several weeks they raised the price of the tool and canceled my order and told me I would have Reorder and it would restart the amount of time I’ve already waited.

Mr Alaska _{on Google}

Oct 9th, 2020

Ordered tools from this buisness. It dosent say when you order that they are not in stock and they have to have them shipped to them before they send to you. Cancelled order and they charged me shipping and said it was non refundable. Nothing was ever shipped to me . It was shipped to them. Problem is you as a customer dont know this when placing order. What a scam. By the way you can never reach anyone on the phone EVER. They will not answer. Would rate this place a ZERO star if possible. I will be reporting this buisness to the BBB. This is not a legit business. Do yourself a favor and order from Irvan - Smith , Inc. Excellent service.

Bill Nogg _{on Google}

Dec 13th, 2021

I ordered two items that both said were in stock. I received a confirmation of my order by e-mail. I never received a shipping notice. One of the items showed up at my house a week later with the packing slip showing two items included in the shipment. I tried to call multiple times during business hours over the course of a week. I left a voicemail twice. Never heard back nor got through to anyone. I checked my account online and it says status of my order is backordered. It does not indicate which item. Next to the status of backordered it says shipped. When I clicked on the link it showed the packing slip I received with the first item same tracking number and all. I finally got a hold of a representative over the phone. They first told me the second item had shipped out. Then they said it was on backorder for another month. When I inquired about the website stating it was in stock, the representative rudely responded that it says “Usually in stock”. I’m always polite on the phone with people so I thanked them for their time and got off the phone. This was my first purchase from Toolsource.com and it will certainly be the last. Several other bad reviews confirm the poor customer service and communication.