Monroe Wheelchair

They aren't not honest with there clients they give you a run around about when your ecuipment will be done they staff is so rude
Dec 17th, 2023

Completely ridiculous My buddy needs new batteries for his wheelchair so I call up and the lady proceeds to tell me that they don't help private party's they only do and help out people that are members or actually bought a wheelchair from them? Needless to say customer service is useless how can you deny someone that just needs to buy batteries to put in their wheelchair?
Oct 21st, 2023

They are promoted and efficient!
Sep 25th, 2023

Horrible company! Terrible customer service! Id say look elsewhere for a mobility company. Different answers or no answers! When finally someone does call you back they are plain rude! Im talking about a repair for a 15 year old special needs little girl on her mobility stroller. A bolt and some repaired upholstery. Been waiting over 3 months and all I got was rudeness. These people are NOT out to help people.
Aug 29th, 2023

Since Monroe Wheelchair became nu motion, the quality of service has gone out the window. I have been trying for MONTHS to get a repair scheduled. Each time the technician has not shown, and all I get is a text telling me there is a new appointment. Then I call the local phone number and it sends me to a call center that is not local. The entire back of my moms wheelchair has fallen off and I had to drag her 10 year old wheelchair out of the basement to use. They dont seem bothered or in a rush, because when I called today they pushed it out again!
Aug 15th, 2023