Xiaosong Song, M.D. is located at 15 Raymond Street in Potsdam, New York 13676. Xiaosong Song, M.D. can be contacted via phone at (315) 261-4493 for pricing, hours and directions.
Probably one of the worst doctors at viera hospital I would highly recommend not trusting anything he says. He said hed come back to discuss my lab reports but instead he left and went home and left me there over night. With no nurses able to get ahold of him or get doctor orders to release me. Absolutely disgusting and worst doctor Ive ever dealt with. He is not a man of his word and does not care about his patients.
Business Response on GoogleFeb 22nd, 2024
Thank you for sharing your feedback, James. We apologize for any inconvenience or distress caused during your visit. We strive to provide excellent care and ensure clear communication with our patients. Your comments will be shared with our team for internal review and improvement. Please email us at [email protected] with your contact details if you would like to be contacted for follow-up.
Pete Longueira on Google
Completely negligent is an understatement. If you care about yourself or a loved one stay, stay away. Negative 5 stars!
Marty C on Google
Best doctor I have met since I moved here 11 years ago. He is kind and caring, smart, and good at his chosen profession. In this day and age so many people you encounter are uncaring and in a hurry to move on with everyone and everything, but not Dr. Song.
M Barr on Google
The one main reason for a low evaluation is his negligence in dependability. He is very smart and communicates very quick and precise. Testing done as admitted patient. Spoke with him from hospital room about test, was told he would return after test that day, and he would definitely return to give approval of removal of NG tube that was no longer needed ( not to mention extremely uncomfortable). He also acknowledged that depending on test possibility of discharge. Waited and waited no word and no return. Had to be contacted at home on his cell, and was read results. NG was taken care of but no help from him. Was released the following day. Never did see Dr. Song. I was released at 12:30pm. Very smart but not dependable, does not follow-up personally!! Not acceptable.
Business Response on GoogleFeb 13th, 2024
Thank you for taking the time to provide feedback on your experience with Dr. Song. We appreciate your kind words regarding his intelligence and communication skills. We apologize for any inconvenience caused by the lack of follow-up and personal attention you experienced. Please email us at [email protected] with your contact details for follow-up.
sarah miller on Google
This is the most negligent Doctor I have ever had the misfortune of being referred to. I was getting blood transfusions (2 units) weekly because of a bleed somewhere. He did an endoscopy and did not find anything. I have a very long history of cancer that has the ability to crop up in the colon, BTW. He then told me to see him again in about 3 weeks for a follow up and MAYBE I would swallow a camera. Well, if he had just been proactive and done a colonoscopy he would have found that I had a tumor in my colon. Thank goodness I was proactive and found someone else or I would be dead right now. He is lazy and disinterested and should not be practicing medicine. On a side note, he was also extremely rude to my spouse twice just because they asked questions...I hope his medical license gets pulled at some point. He is a liability.
