Eyesite

Mar 28th, 2024

Everything is great on the medical and administrative side. I wish they had a few more lower cost frames to choose from.
Mar 8th, 2024

The selection of frames at this location is impressive for the Rochester region. I would recommend shopping here for frames only. Unfortunately, the lenses are poor quality. I had to replace the lenses in my new glasses 4 times in less than 3 months because of flaws/defects in the lenses. There was no resolution and ultimately I returned the glasses for a refund. The experience was very disappointing. I would not recommend purchasing lenses here.
Feb 5th, 2024

I never leave reviews, but after years of going to Eyesite their poor customer service has me looking for a new practice. I recently ended up in a fairly emergent situation and the office staff (desk assistants & management) could not have been more unkind and unhelpful, regardless of how positive I tried to keep the interaction. They seemed to be trying their hardest to be unaccommodating in an effort to prove a point, rather than having a bit of human empathy, and even went as far as hanging up the phone on me after finally offering an available appointment. I was very lucky my emergency wasnt more serious as I couldnt imagine dealing with staff in a more high-stress, frightening situation. Compassion goes a long way, especially when running a medical practice. Dr. Peters has been wonderful as long as Ive been going there and Im sad to part ways with him, but would not trust this practice moving forward.
Feb 3rd, 2024

5 Stars from us.... A previous employee referred us to Dr Verone after hearing of our poor experiences at other local offices regarding my husbands specific eye condition. Dr Verone not only goes way above and beyond for his patients but he truly is out for the best interests of the individual. We are so thankful we gave Eyesite a shot !
Jan 16th, 2024