Eckl's Restaurant

Oct 24th, 2019

Considering the great reviews out there, our group was extremely disappointed with the entire experience last night in Orchard Park: Wait times for both drinks and food were interminable. 45 minutes for appetizers and 90 minutes for the main dishes. Some orders were incorrectly filled. Some drink orders were never filled. All orders for mashed potatoes were substituted with cold French fries without advance notice. 2 people in our group got up and left because their food tasted terrible. They went to Burger King. Out of 13 people in our group, only 1 had no complaints other than the wait time. Some people felt that their steak had been microwaved. Our waitress did her best, but the manager tried to avoid us. She comped some parts of some meals, but that was just not enough. We will not be returning.
Oct 8th, 2019

Very disappointing dinner in Orchard Park with my son. Only 2 other people in the restaurant, and our dinner took 40 minutes to arrive. It took so long we had to ask to have it boxed to go. Service was not great, salmon dinner was terrible and not as described when ordered. My son ordered the filet which was decent, but mashed potatoes were dry. Our bill was $104 for soup, a glass of wine and the two meals. Not a great night out in OP.
Oct 8th, 2019

Sep 8th, 2019

Best crab cakes I have ever eaten (4/3/19). Beef on weck (kimmelweck) delicious as well. Server was a pro.
Aug 26th, 2019