Bill Kolb Jr. Subaru

I've had a bad experience with this dealership in the past and was hesitant in returning to get a car for my wife. This time around however the process was seamless and compared to other dealerships we visited that day, the customer service definitely was a factor when making our purchase. We would like to thank our rep Connor for setting the tone and making a very stressful weekend very light and having the patience with us while we made our decision. We would also like to thank Marty who was very helpful and gave us the time to work out what we needed to in order to make this all work out. My wife loves her Forester Sport and we appreciate everything you guys did that day. They say everyone deserves a second chance and I'm glad I did.
Oct 24th, 2021

Bill Kolb Subaru is great! Everyone was really nice and helpful through all stages of buying a car. I worked with Kendall, Frank, Marty, and Liz the receptionist. Thanks!
Sep 28th, 2021

Really disappointing experience with these guys. I inquired online about two Outbacks that they showed in inventory, and had follow up from their internet sales department. So far, so good. Asked for pricing on one of the cars, and he said he would get back to me later in the day, but encouraged me to come in to look, so I made an appointment and went in. When I got there, it turned out their system didn't accurately reflect their inventory, and they actually have nothing available to sell me. Complete waste of time. The sales people were quite apologetic and friendly, so two stars, rather than one. But, I want my Saturday afternoon back! Be sure to speak with a non-internet sales person before going in to make sure they actually have in stock what their web site says they have.
Sep 15th, 2021

Painless process even in the summer of 2021. They were able to build me exactly what I wanted in only a few weeks time. Excellent prices. Connor Flood was responsive and made this incredibly smooth.
Sep 8th, 2021

Great dealership . We have dealt with Bill Kolb Subaru for many years and have always had a good experience. Ask for Mel when you go, she is a terrific salesperson!
Sep 6th, 2021