UP Lounge & Restaurant

Chris F _{on Google}

Apr 28th, 2022

What possessed me to walk into this establishment?!! My well-meaning husband booked us dinner here. Yes, I realized that was a huge mistake now! We walked in at 7pm and the place was empty, except for the "hostess." A few minutes later, the bartender strolled in to start his shift. We looked over the limited menu and finally settled on 2 cocktails. Our order is made and taken to the bartender. I looked over and saw that the bartender was preoccupied with his phone which we thought was strange since he should've been working on our drinks. Then we finally realized he was looking for the recipes!! Omg, a bartender that does not know how to bar tend, hmmmm! After close to 15 minutes and apparently with the help of the hostess, we were brought 2 drinks. I can't find another word than "awful" to describe the taste. I do not know what he mixed together but my drink was soooo sour and thick, while my husband's was sooo sweet. We took 2 sips and was ready to hurl. We did not drink the "cocktails" and made the decision to leave because even that food menu was suspect. Also, who was going to cook that red snapper?? The bartender or the hostess??!! Anyways, we made the decision to pay for our drinks even though we DID NOT DRINK them and wouldn't you know, the hostess accepted our payment without batting an eye. Did not ask us if there was something wrong with the drink or even out of business/customer service courtesy, offered to waive the bill. We left them 2 barely touched "cocktails " and they made $30 in less than half hour. Guess you can call that a win-win for them! We are glad we were able to donate to their cause, hopefully others are smarter than us and avoid this establishment!!