Bliss Beauty

Great selection, helpful staff, and friendly service
Sep 10th, 2021

It is EXTREMELY disappointing that in such an intense racial climate AND worldwide pandemic, paying customers(mostly Black/POC) STILL have to deal with being FOLLOWED in stores. I love supporting local businesses. This particular location has the basics for what you’ll need, but does not carry a wide variety such as others beauty supply chains in Harlem. Unfortunately after today, I will not be returning to this beauty supply. I was followed for the duration of my shopping(20 mins). While at the register, I mentioned being followed to the cashier. She replied “Oh, I’m sorry.” This is unacceptable. Honestly, if you cannot show the community the dignity/respect to not treat us like thieves, then why are you even at this location?
Apr 26th, 2021

The workers follow you around like you’re going to steal something. Don’t go in unless you like being stared at. Very disappointed
Jun 3rd, 2020

May 26th, 2020

Great product inventory! Great in-store and over the phone customer service by all of the ladies working at the store! However, all of that greatness is overshadowed by me (I am Black) being followed in the store. I have bought products from this store on multiple occasions and every time I was followed in the store by the same Black gentleman while holding a basket full of items and ultimately purchasing them. In fact, the gentleman who followed me on all those occasions assisted me with trying to find products...….and STILL followed me around the store. He wasn't aggressive, but it was the good old 'Oh, don't mind me. I'll just be right beside or behind you pretending to fix items on the shelf..in every aisle you stop in.' kind of following. So, unfortunately, I will no longer spend my money at this store. Recommendation: If this location wants to truly set itself apart from other beauty supply stores in Harlem with regards to their treatment of customers....Don't follow your customers around the store.
May 7th, 2020