AJwatches

Im glad I visit AJwatches nobody in New York had what I was looking for when it came to watches AJwatches had exactly what I wanted great experience and good customer service
Oct 25th, 2021

All I can do is say WOW!!! My dad purchased an Aqua Master Watch for me from AJ Watches for my birthday. I was totally amazed. I've seen all the watches my dad purchased from them and I wanted one too. So now I finally have one and it is totally awesome! The best birthday gift ever!
Nov 29th, 2020

JOHN SAVED MY BIRTHDAY SURPRISE!! Originally, I had ordered a Joe Rodeo watch as a birthday gift (time sensitive) from Overstock.com and after it was received (10 days later) it was indeed a Joe Rodeo watch but NOT the one advertised in the photo. I called then had to wait 48 hours to even speak with someone. After paying to insure and return the watch and waiting until it was received, inspected, and processed (5 business days) they sent another one.... AGAIN the wrong one. After over 40 emails back and forth and multiple phone calls over 2 MONTHS time, not to mention my money on hold with no merchandise in hand they informed me they where sending a 3rd watch. I was so fearful I wanted them to confirm the same thing would not happen for a third time. They actually contracted me to inform me that they DONT EVEN HAVE THE WATCH THEY ARE ADVERTISING! Complete bait and switch. I was in tears. What was I supposed to do? Id already wasted months and thousands of dollars. I left the conversation with no resolution and no refund for another 10 days. Not one person I talked to cared or even tried to go above and beyond. Feeling defeated I found the same watch online at AJs and called the phone number listed on their website. John answered right away (a real person!) and after explaining my experience assured me I was in great hands. He took the time to research and confirm the watch was the right one. Not only did he process my order right over the phone and take my payment, but even texted me a photo of the watch before it was shipped and expedited the shipping to get here in just days. The watch costed less through AJs, got here right away (just in time for my husbands birthday) and is absolutely stunning. Please dont waste time or money with and other company... THANK YOU JOHN!!
Sep 23rd, 2020

Worst service on the planet! Reserved a watch to be purchased for an anniversary, only to have the watch sold. Zero communication and poor service. Find a better dealer! This is not a fake review, I purchased a Chopard watch from this poorly managed business on Chrono24, negotiated and agreed on price and they sold it to someone else, likely for an unreasonably higher price... Scam artists!
Feb 14th, 2020

AJ Watch are magicians. I went into the ocean wearing my Michele watch and completely destroyed it. I sent it to AJ Watch. They contacted me immediately to discuss what the repair would be. It came back like a new out of the box watch. This is the company that you send your watches for repair Thanks John for the constant updates. Highly recommended. AAA
Nov 16th, 2019