Xpress Transport Service

Feb 3rd, 2020

Very Professional and friendly Service, I left my items in a car and I was able to get it back.
Dec 7th, 2019

My mother has been using this car service for 2 months for her medical appointments. They often do not pick you up on time for your appointment and then have you waiting way past your scheduled pick up time. She waited 2 hours to go home after her scheduled pick up time. Which caused her to get very upset as she thought she was going to be stranded. She already has medical issues and should not have to endure unnecessary stress.They also will try to send an access a ride to pick up a medical client who should have seperate service from regular access a ride passengers. Simply stated they are trying to save money by sending one vehicle and having a person who's medical insurance provides transportation to and from their appointments, ride together and then not always in the same direction at least.Then when you call the contact number, a male dispatcher will tell you a blatant untruth and state he has a car coming for you and then hours later when the driver arrives they will state they were just given the call. Very unprofessional. Will be trying to change her transportation company.
May 29th, 2020