Hudson Yards

Todo muy bello
Oct 3rd, 2021

Great store, very good customer service!
Sep 29th, 2021

It was my first time visiting this location. Our SA was Violeta. She was amazing. I could not say enough positive compliments about her. She’s so attentive and made me feel welcomed. She wasn’t pushy into making a sale. I was a bit nervous prior to reading all the negative reviews about this store but when I interact with her she’s awesome. If anyone looking to shop here I would highly recommend her. Thank you Violeta, keep up the good work. We will definitely be back.
Sep 23rd, 2021

This was the worst shopping experience I have ever received. Having in mind I spent thousands of dollars at this store, I expected a professional experience. I made an appointment and waited over one hour to be assisted with a simple exchange. I was just being ignored. On top of that, they accused me of not giving them the item I was exchanging back, meanwhile the sales associate had misplaced it. I will never be shopping at this location again. Absolutely terrible.
Aug 19th, 2021

This is for the Hudson Yards store - They welcome you when you want to buy something BUT if you go back to get something repaired you’re not important anymore and then no one has time to do something that will take 5 minutes! So customer service is not the best. The person at the welcome desk at the Hudson Yards store who checks you in needs to improve her soft skills. Disappointing.
Jul 30th, 2021