Montblanc Boutique - Madison Ave

Oct 1st, 2021

Always a pleasure to visit this MB Boutique. I had a small problem with the cap and clip of my Montblanc M RED ball point. Mr. Kwok was exceptionally helpful and pleasant and tried to repair in-store, but it will need to be serviced at the center. All of the staff were following COVID risk protocols and hand sanitizer was available--I appreciate that. Absolutely recommend this boutique. I have had Montblanc pens for years, and treasure and value them.
Sep 5th, 2021

We spent approximately $1,000 on a Montblanc pen as a gift. We were told we could mail it to them to be engraved, which we did and eventually received it back with a very faint engraving that was barely visible. The pen sat on the desk in it's cushioned box and when we finally opened it to use it we noticed a chip on the pen cap. We reached out to Montblanc immediately upon noticing the damage and they replied that it would cost us an additional $100 to fix the damage. We find this is unacceptable and expect them to fix the pen cap without charge. They should stand behind their workmanship and the quality of their product, and furthermore this damage was done in their hands. That a cap could chip at all is unacceptable, and that they would try to charge additional money is disgraceful.
Aug 29th, 2021

Friendly staff and great service.
Aug 25th, 2021

After my purchase I asked for the bathroom. They denied me using theirs, in spite of noticing my bump and seeing I'm pregnant.
Aug 9th, 2021