Nice Matin

Apr 4th, 2024

Great brunch, and reasonable prices. Highly recommend!
Mar 27th, 2024

Mar 27th, 2024

Came here for a Friday dinner. The atmosphere is very nice, and the service is friendly. The bread service is very good the bread is warm, crusty on the outside and soft on the inside; the butter comes swimming in olive oil, which gives the butter a lovely flavor. For appetizer, I highly recommend the beet risotto. For dessert, the Fuji apple tart is very good. I got the ravioli nioise for my main, and that was just mediocre.
Mar 25th, 2024

Edit to add- manager quickly responded and refunded my meal. I cant think of anything more they couldve done, but that quick response and apology helped me decide to change the experience to 5 stars. Original review: Got seated and waited for 20 minutes at my table. After the first 5-10 minutes had passed, I asked several staff when Id be waited on, and nobody waited on me. I watched people come in *after* me get waited on, as I continued to be ignored. They did manage to take the extra chair and place setting away from my table, just to remind me I was dining alone (which was tough, since Im recently widowed and dining alone is difficult enough as it is) - I asked each time who was my server and they looked around and left. I saw someone who looked like a manager walking around, and every so often she looked at me, so I know she knew I was there. How didnt she notice the menu still sitting on the table? I left because I needed to get going on my day and dont have all morning to sit and watch wait staff wait on everyone except me - room service was an option. I went back to my room and ordered room service instead, which came relatively quickly, but with missing items (no brown sugar, no regular sugar for my coffee, just fake sweeteners, and a very small container of maple syrup after I had asked for extra (since my kid didnt want the rum anglaise) - came with a tiny bit in a small creamer container. I called down for more maple syrup (French toast is dry without it), and they said theyd send some to my room. Never. came. The food is great, but the service was non-existent for me in the restaurant, and very poor when needed to fix missing room service items. $21 for French toast should come with better follow up when the restaurant makes a mistake and needs to send more syrup as requested. My $14 oatmeal was bland without any brown sugar. My $7 pot of coffee tasted off with just fake sugar available. Very disappointing experience. I gave three stars since the food is prepared well. This isnt a kitchen problem, its a customer service failure. I cant remember the last time I was somewhere with service this bad, so I felt compelled to give feedback.
Mar 24th, 2024