Consulate General of Saint Lucia

Unprofessional at its finest
Jun 3rd, 2020

The lady whom I spoke to on the phone was extremely rude and irritated . It’s a very unprofessional experience.
May 2nd, 2020

I had really great experience here the lady assisting me was really kind and helpful
Jul 6th, 2019

Pleasant
Apr 14th, 2019

Wow, what a difference in service! My passport was sent to the N.Y. office (I live in Canada) and Ignatius called me first thing on Monday morning letting me know. Since my phone was off when he called, I returned the call and the young lady who answered the telephone was very polite and professional! I was transferred to Ignatius (Jean I believe. I am subject to correction) and he was very helpful. I have not had customer service like this from a Saint Lucian in a while. He went above and beyond! I was actually very satisfied with the service I received over the phone. Ignatius is doing an excellent job in accommodating Saint Lucians. He answered all my questions and was quite happy to do so. It was a joy to talk to a Saint Lucian who loved their job as much as he did. I can tell he takes great pride in what he does. The office in Toronto can definitely learn a few things from New York. Thank you for being so helpful and patient with me!
Aug 5th, 2018