Neighborhood Trust Federal Credit Union

They have your back when when you need someone to support you. Everything from your NYCID to loan to cover your child’s medical expenses or to refinance your existing high interest debt. The care and concern this place has for its people is how personal banking should be. I highly recommend joining NTFCU. They are a game changer and your financial ally.
Oct 29th, 2021

I paid off an account in June. My original bank said the money was withdrawn, but NTFC can figure out where it went…I’m still waiting for Isaac to tel me but every time I call he says”I’ll call you back” and it never happens.
Sep 14th, 2021

Terrible service over the phone and lucky the person that can talk to a real person. Doesn't even have no type of benefits towards credit...
Aug 10th, 2021

You will never ever speak to a real human this bank is a joke - they text you !!! This is how they communicate, they text you ... they make you play the telephone olympics just to speak to some virtual assistant that’s likely a rude bi..:. And then if they feel like it they text you - please review all of your options before you come here they close most of the working day so u can’t access your own money and they don’t answer the phone if u want to text your bank and get the run around put on your dancing shoes cuz they play all the games - just not a good bank - nine of those numbers lead you any closer to resolution I don’t even keep money in there at this point
Mar 28th, 2021

Communication... Non existent
Mar 9th, 2021