HUGO BOSS Fashions, Inc.

When buying my $900 Suit was given on metal hanging with plastic over it, i felt like i just picked up my dry cleaning. Suit very nice but you'd think garment bag comes with purchase.
Jan 12th, 2021

Jul 31st, 2018

Did not like the sale as most items were overpriced
Jun 23rd, 2018

May 11th, 2018

Where is your corporate responsibility? You have out sourced your online website sales to a fulfillment company called Trade Global in Ohio who runs a shady operation. This company is helping their clients rip off customers. I bought a pair of shoes from Hugo Boss Online that were never worn. Instead of a sales person or employee of Hugo Boss processing my return it was outsourced to Trade Global at 9271 Meridian Way West Chester, OH 45069 There a person scribbled a nonsensical message saying "there was dirt on the down side of the shoes and wrinkles in the leather". The shoes were never worn and in pristine condition. I called customer service which lied and said they were Hugo Boss corporate, there another person named Latisha who was a Supervisor gave me a well practiced run around. I'm filing a complaint with my Attorney General in NY and in Ohio. You must know this company is systematically not honoring your published return policy. Look online at Trust Pilot/Hugo Boss Online and you will see hundreds of these complaints. As well as from other brands TradeGlobal handles returns for. Dave Cook CEO of Trade Global should be ashamed of himself as should you. It appears Hugo Boss and Trade Global have a system in place to intentionally deny legitimate customer returns in order to fulfill quotas and increase profits. Contact the Ohio Attorney Generals office here: ohioattorneygeneral.gov
May 5th, 2019