Smart Sitting

Nov 26th, 2021

Everyone I speak with is kind, attentive and proactive. They genuinely care about you, and ensure they find the best placement for you and the family. Compared to other agencies Ive worked with, they go above and beyond! Best nanny agency out there!
Nov 9th, 2021

My review is written from the perspective of the hiring family, and is vastly different from the other reviews. The nanny candidate we hired through BAHS, who commanded a very high salary and thus a significant agency fee, was terminated after 3.5 months of employment (just after the replacement term ended). It was brought to my attention that this caregiver made statements about my children that would make the hairs on the back of any parent's neck stand up. I am a reasonable, level headed person, and understand the agency's perspective that they have no "proof" that these statements were made (the comments were revealed to me by another staff member who was subsequently let go, as well). However, how could I possibly continue to employ someone to help with my children after hearing these things? So I started to dig deeper, and speak with our housekeeper and a babysitter, both of whom shared stories about the nanny that showed her lack of professionalism (though not disparaging my children). I shared the feedback with the agency, thinking it would cause them to stand up and want to know more, and would result in at least a conversation about the fee we paid, or at the very least a credit for a replacement. Instead, we have been met with a highly inflexible response that says their fee terms are clear and they require concrete proof of a caregiver's unprofessional behavior. It was highly surprising to me, as I have worked with several agencies in the past who have always been willing and wanting to learn as much as they can in an instance where a candidate did not work out, especially in such a short time frame. I have never had a situation like this one, where a caregiver has been accused of making horrific statements about the children she is supposed to help care for. However, I would have imagined that such a situation would garner, at the very least, a highly responsive position from the agency and a willingness to work with the family to right the situation. I want other families to know our story because I would want to know. Nothing is more important than our children and every experience in their world shapes them and matters. I want to know that any agency I work with is advocating as much for the families as they are for the candidates. The stakes are just too high.
Oct 21st, 2021

Terrible business!! Don't recommend!! They discriminate with people of a certain age! Go elsewhere!!
Sep 6th, 2021

We have found three babysitters through SmartSitting, pre and post pandemic. All of our babysitters have been amazing. They are wonderful with our kids, incredibly responsible and all around great people. We would have been lost without them this past year. And when the babysitters had to move on for new opportunities, our SmartSitting contact Kirstyn was right there, with a slate of incredible new sitters that resulted in another amazing fit for our family. I was nervous about finding a babysitter prior to using SmartSitting. However the engagement has been well worth the money, given the service provided, time saved, and access to sitters I wouldnt have had without them. I highly recommend SmartSitting.
Aug 5th, 2021