Cricket Wireless Authorized Retailer
-
4761 Broadway
, Ste 13
New York, NY 10034 - (917) 261-4454
Hours
Chamber Rating
-
Mary Beth Ryan-Maher
I had an excellent experience at this store. The employee, Hibba, was thoughtful and thorough. I came in for a phone upgrade, and she helped every step of the way. Great customer service. Thank you!
Dec 8th, 2021 -
Israel Gonzalez Jr
Must say best cricket store ever. Also Hibba was a superstar. She was helpful, understanding and very informative. She help me and my father with our switch to cricket. She worked harder than anyone. She is a superstar. Very professional best worker there. Thank you Hibba you rock
Sep 11th, 2021 -
Mary Garcia
My sales rep- Hibba was very professional, she helped us with everything we need for our new phone.very good service.
Jul 22nd, 2021 -
Raquel Acuna
Although the price isn't bad for a two-line family plan the internet was slow, couldn't send files, and texts were sent late or not at all which is terrible for remote work. The final straw was when I changed my kid's number and started receiving the message, "Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location." I spoke to rhe rep who sold me the plan as she was overly helpful back then and called customer service several times to no avail. They wouldn't even refund me the $15 fee for the number change despite the fact that doing so ruined my ability to text my child who is literally on the same plan! It seems the quality of their service goes down once they've made their sale and don'thave the time to help their clients even when the store is slow. It hasn't been two whole pay cycles and I've already switched my line back to Verizon and used the promise of switching my kid's line back also as leverage depending on her final report card grades. So there's that 🤷ðŸ½â€â™€ï¸
May 16th, 2021 -
Mustafa Sarwar
I had a lovely experience at this location. The young lady there is very knowledgeable and professional. She helped me get my new IPhone SE at an awesome price. I’m very happy with my new service and the savings 👠Thank you Cricket Wireless!
May 15th, 2021
Contact Info
- (917) 261-4454
Questions & Answers
Q What is the phone number for Cricket Wireless Authorized Retailer?
A The phone number for Cricket Wireless Authorized Retailer is: (917) 261-4454.
Q Where is Cricket Wireless Authorized Retailer located?
A Cricket Wireless Authorized Retailer is located at 4761 Broadway, Ste 13, New York, NY 10034
Q What is the internet address for Cricket Wireless Authorized Retailer?
A The website (URL) for Cricket Wireless Authorized Retailer is: https://www.cricketwireless.com/stores/ll/US/NY/New-York/4761-Broadway
Q What days are Cricket Wireless Authorized Retailer open?
A Cricket Wireless Authorized Retailer is open:
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Q How is Cricket Wireless Authorized Retailer rated?
A Cricket Wireless Authorized Retailer has a 4.7 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Cricket Wireless Authorized Retailer
Overall Rating
Overall Rating
( 12 Reviews )Mary Beth Ryan-Maher on Google
I had an excellent experience at this store. The employee, Hibba, was thoughtful and thorough. I came in for a phone upgrade, and she helped every step of the way. Great customer service. Thank you!
Israel Gonzalez Jr on Google
Must say best cricket store ever. Also Hibba was a superstar. She was helpful, understanding and very informative. She help me and my father with our switch to cricket. She worked harder than anyone. She is a superstar. Very professional best worker there. Thank you Hibba you rock
Mary Garcia on Google
My sales rep- Hibba was very professional, she helped us with everything we need for our new phone.very good service.
Raquel Acuna on Google
Although the price isn't bad for a two-line family plan the internet was slow, couldn't send files, and texts were sent late or not at all which is terrible for remote work.
The final straw was when I changed my kid's number and started receiving the message, "Cricket here! We are sorry but your text message failed. Your destination is not supported from your current location." I spoke to rhe rep who sold me the plan as she was overly helpful back then and called customer service several times to no avail. They wouldn't even refund me the $15 fee for the number change despite the fact that doing so ruined my ability to text my child who is literally on the same plan! It seems the quality of their service goes down once they've made their sale and don'thave the time to help their clients even when the store is slow.
It hasn't been two whole pay cycles and I've already switched my line back to Verizon and used the promise of switching my kid's line back also as leverage depending on her final report card grades. So there's that 🤷ðŸ½â€â™€ï¸
Mustafa Sarwar on Google
I had a lovely experience at this location. The young lady there is very knowledgeable and professional. She helped me get my new IPhone SE at an awesome price. I’m very happy with my new service and the savings 👠Thank you Cricket Wireless!
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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