Blazing Saddles Bike Rentals & Tours

This was hands-down my best customer service experience while on a 4-day trip to New York. I came to this place because it's included in a "New York Pass" (get it if you're visiting, btw), and used it to rent bikes to check out the bridge and the park across the river. The person who helped us, Smiley is a gem. Not only was she super-helpful, but cheerful and efficient as well. She has that straight-talk New Yorkers are known for, but kept it professional at all times. If she's not the owner or manager, I hope they know what a stellar employee they have. That said, the bikes were in good condition and were pleasant to ride. We didn't get "upsold" on the more expensive bikes although we were of course given the opportunity to see if they fit our needs better. The locks worked well and we had no problems whatsoever. In fact, this experience has encouraged me to get a bike back home in San Diego! Highly recommend.
Sep 24th, 2021

Fantastic service! The girl who helped us (Smiley) was awesome!!! Got us setup with the bikes and gave us very helpful directions to explore Brooklyn. Appreciate people who live their jobs and excuse positive energy.
Aug 24th, 2021

Smiley was very nice. Price was reasonable, especially for NYC. We had two ebikes. They were perfectly functional, but the brakes on one were a bit finicky and the other didn’t shift gears at all. The electric peddle assist more than made up for it. We had a mishap with one of our locks not working, but that was user error. Tip: test out EVERYTHING before riding away. Including locks. We had two different model locks that may have added to the confusion. A bit of idiocy on my part. All in all, a great experience. The bikes needed updating and I can’t knock them on my own error with the lock. Will visit again.
Jul 12th, 2021

(Translated by Google) Without waste. Touring NY by bike ... the best experience. Served by Smiley, a genius. (Original) Sin desperdicio. Recorrer NY en bicicleta... la mejor experiencia. Atendidos por Smiley, una genia.
Jun 13th, 2021

Bikes are in good condition, storage, lock, cargo tray, map. Friendly service highly recommend. Closes at 6pm.
Sep 12th, 2020