Northeast Implant & Oral Surgery

Dr. Abend removed my impacted infected wisdom teeth. Did a flawless job. They got me to be seen within 24 hours. Would recommend this place to anyone
Dec 27th, 2023

Terrible experience. Drive an hour for appointment just to be told that they dont take my insurance. I was referred here by my state insurance representativethe office neglected to call NYS insurance and notify them that they no longer participate in the program (its standard NYS protocol to inform insurance when your practice is no longer participating) To make matters worse the receptionist was rude and there was an odor inside of the office (it smelt bad) I would not trust these people with your oral healththey cant follow simple NYS guidelines of updating insurance info so can they be trusted to perform surgery ? I would go somewhere else
Apr 29th, 2023

Do NOT use this location for ANY of your dental needs. It is the most disorganized, uncaring dental facility I have ever experienced. The lack of organization and lack of care for patients is astounding.
Mar 10th, 2023

Zero customer service.
Jan 8th, 2023

I recently scheduled an appointment for my daughter at Northeast Implant and Oral Surgery in Mount Kisco, NY, and unfortunately, our experience was quite disappointing. Despite making significant efforts to arrive on time, including driving over an hour to reach the location, unforeseen circumstances caused us to miss the designated exit and require a detour. Understandably, we were running slightly behind schedule, with an anticipated arrival of 1:46 pm for our 2:00 pm appointment. To our surprise, at 1:38 pm, I received a call from the front desk operator inquiring about our arrival time. I promptly explained the situation and assured her that we would still make it before our scheduled appointment time. However, despite our efforts and the urgency of my daughters need to see the oral surgeon for severe wisdom teeth pain, we were informed that we would need to reschedule due to incomplete paperwork. Despite my willingness to complete the paperwork while my daughter was being seen, we were told that it must be done beforehand, effectively requiring us to reset the appointment. This insistence on protocol over accommodating our circumstances was disheartening, especially considering the significant time and effort we had already invested in the journey. Ultimately, after a 2.5-hour round trip, we left without the opportunity for my daughter to receive the urgent care she needed. Its unfortunate that bureaucratic rigidity overshadowed the importance of addressing my daughters pain and discomfort in a timely manner. As a result, I cannot recommend Northeast Implant and Oral Surgery in Mount Kisco, NY, based on our experience.
Mar 12th, 2024