At Your Services Party Rentals

Absolutely horrible. I put a deposit down for a wedding that was going to take place in September 2020. I understood that if we cancelled there would be no refunds however due to covid 19 and a global pandemic my fiancé and I were forced to downsize and relocate. I explained my situation with them but they just kept saying they'll credit me for a future date. I informed them in April that we would not reschedule and they are aware that we no longer live on long island so we wouldn't be commuting back down there for a small Court ceremony. I had no problems getting my money back for other things because those businesses understood that covid 19 has impacted everyone. If I knew the world would have gone through this I would have asked for a clause saying if I had to cancel due to a global pandemic I would want a refund. This isn't a situation where my fiancé and I are not going to get married or we separated or this was a pandemic only affecting us, this is a global pandemic. The entire planet is being affected by this. They refused to answer my better business bureau complaint so now I'm going to at least to my part in leaving these reviews. People, if you plan on using their services for any reason get them in include a pandemic clause so you can get your money back. If they refuse I would not look to use them.
May 4th, 2020

The sailcloth tent was absolutely STUNNING! I worked with Matt during the entire planning process. I had a lot of specific details that I wanted and was a little crazy at times but Matt was so patient and reassuring throughout the whole process. He was absolutely the best and I was so happy! The tent, chairs, tables, lighting, dance floor, everything was so beautiful. I am so happy I had At Your Service for my wedding!
Dec 3rd, 2018

Oct 12th, 2018

Worked with At Your Service for my wedding and they were absolutely amazing!! I can't thank them enough for all their help!
Feb 14th, 2018

KUDOS!! I use this company for whatever type of event I am planning. I live on the East End of Long Island and love that I am working with a "local" company that provides the intimate and immediate service I so appreciate. Forget a last minute item - no problem, they're there! Be it my no muss no fuss backyard July 4th BBQ to executing my nieces wedding, they are great to work with. The complimentary event planning services saved me the need of hiring a (very expensive) wedding planner, the installation crew were "local" guys both courteous and knowledgeable and they coordinated all with my caterer. Also love that they provide beverage and ice service.... Great one stop shop! I believe in the saying "you get what you pay for". Pricing is competitive and they provide the goods! High Five! Jamesport, NY
Jul 21st, 2016