Byrne Dairy Corporate Office

i will be contacting coporate office monday to see if they will react to all the trash on the property including the retention basins they are there to catch water not trash before i talk to them i'm giving them a 5 star it may go down
May 4th, 2022

We usually love going to Byrne Dairy, but stay away from the Phelps store, especially if you have kids with you. I stopped at this location with my husband and kids. As we walked in there were 3 employees sitting at a picnic table smoking. An older woman, a small woman in probably her mid 30's and a man probably in his early 30's. The foul language they were using was horrible and the conversation disturbing. When we first got into the store we walked by were sandwiches and food was being made, there was a line and there was a tall female employee preparing food, but slamming everything and had a horrible attitude. As we walked toward the rest of store we noticed one employee at register and a line reaching to back of store. We grabbed what we needed and got into the line, about that time the three employees who were outside came in. The smaller employee went up to the tall girl and said what's wrong. The tall girl proceeded to tell her, but with very foul language. The small girl said does someone need to get (and used a swear word starting with F) tonight, clear as day. The whole line heard it and immediately looked over. The other two employees started laughing and they all (in a moaning type sound) started saying ohh yeah and laughing. The very dirty talk and joking continued. When we made it finally to register my husband asked the employee if this kind of behavior always goes on, especially in front of kids and asked to speak to a manager. To our complete surprise the employee pointed to the small girl, who was basically the ring leader, and said that's the General Manager. As we walked out my husband stopped quick and said to her if your the General Manager you ought to be ashamed. She said nothing and as we walked out we could hear them all start laughing. As a company you should be ashamed of yourselves to have such a foul mouthed, dirty person running one of your stores. Needless to say, even though we loved Byrne Dairy, we will not be back!!!!!!
Mar 29th, 2022

The employees at the Baldwinsville store everyone of them that worked the day shift on 8/31/21 should be fired. Extremely Rude. Extremely unprofessional.
Sep 24th, 2021

Love your products however you have to look at your staff in Baldwinsville. Especially in the ice cream section. Young gal with reddish hair Was working Saturday around 6 and Sunday around 4... terrible customer service. I will not be back for ice cream.
Aug 15th, 2021

I just wanted to tell the world and your company that the recently offered deli sandwiches at Byrne is absolutely delicious. My husband, Bill and I kept seeing your adds and just couldn't wait to try a couple. Well when we did, al we could say is wow. I can honestly say that they are the absolute best, most delicious sandwiches that we have ever had eaten anywhere. The mean was so fresh and they didn't skimp on the meat. You had a choice of meats. The bread tasted freshly made and the toppings were not over done, as they are often done in so many sandwich shops. They use so much lettuce or tomatoes just to make the sandwich look bigger when you are lucky to have a few pieces of meat. This sandwich we would put up against the so called best sandwich places ever. Ample mayo and mustard was included. But as soon as we took that first scrumptious bite we were hooked. The flavor exploded. We loved it. And Byrne will always be the first place we think of when we are in the mood for an incredible luscious sandwich. We will and have highly recommended it to everyone. It is the without a doubt the best tasting. Linda and Bill Robinson
Apr 26th, 2021