Jerry's Plumbing & HVAC, Inc

Charges way too much
Apr 8th, 2024

I urgently was in need of a plumber and Jerry was quick to respond compared to other plumbers that I tried to contact. Jerry is responsive, patient and knowledgeable. He was very attentive and answered all my questions. He did an amazing job re-pipping the gas line. I highly recommend Jerry.
Mar 9th, 2024

Great customer service. very knowledgeable. Job was done fast and effectively. Only bad thing about it was having to look for another contractor for tile/sheetrock repair. Overall a good experience
Dec 29th, 2023

I had Jerry's Plumbing & HVAC today service my boiler. They sent someone new to heating who just changed the Intermittent Pilot Ignition (it's a $75 part). It was not a heating emergency as its 50 degrees out and its a workday. The service person who was very polite and professional was clearly learning on the job and was calling Jerry - the owner the entire job to be walked through the installation. He was there about 2 hours and charged me $875, which I consider and exorbitant price as clearly the person he sent was training in heating and I should not have been charged for training time. I called Jerry after paying him and let him know that $400 per hour was an exorbitant rate for just changing this "plug and play" $75 igniter on a new boiler and that per a friend in the HVAC business the whole job including getting the part should have been about an hour including travel time to obtain the part- the total charge should have been around $400. Jerry stood by his billing when I called him and defended his $875 price. I manage several buildings in Queens and will NOT recommend or do business with this business again.
Nov 11th, 2023

Great service, so knowledgeable, He's also a great teacher
Feb 25th, 2023