Optum Internal Medicine - Hicksville

Grace Raso _{on Google}

Jan 10th, 2022

New to the area, the doctors were highly reviewed. I've called to make an appt 5-10 times over two months. No one has ever answered a phone or called back. Finally gave up and found a new PCP.

Sammie Puzzo _{on Google}

Dec 8th, 2021

Very disappointed and I haven’t even visited the office yet. I called 14 times, conservatively for 12 minutes and my phone call was not answered. I’m not sure who runs the desk but they need a better system. At least pick up and say “please hold”. After reviewing the other reviews, it seems this is common & I will be cancelling my appointment. Glad I didn’t waste my time.

Liz Digs _{on Google}

Nov 21st, 2021

I have been going here for about 25 years!! Physicals are always an issue, you have to make appointments months in advance. This time I called and left a message for a physical. No call back. I called back after a few weeks and asked for a physical and was told to hold and I was holding for about 20 minutes and I’m done with this place. No respect for others time.

Sandy D _{on Google}

Jul 7th, 2021

Have been going to this practice for almost 2 years and love it . Love Dr Keane, patient and cares.
Nurse Claire has changed my life , have been poked, bruised and in pain from (different locations)labs, hospital and doctor trying to find my vein.. With a quick exchange of pleasantries , opening and closing of the fist and she’s done! Claire , thank you for loving what you do.

Josie Keryc _{on Google}

Jun 16th, 2021

Saff are super friendly and my docter O'Brian is informative and very helpful and her bedside manner is great very comforting makes you feel like your in good hands