Econo Lodge Glens Falls / Lake George

I tool a star away for poor breakfast settings. Only coffee oj and chewy frozen muffins for breakfast items. Another star removed because of terrible mattresses to sleep. Could not sleep on those super hard spring mattresses. Third star removed because of unexpected high charges for pet $40 per night. They don’t mention $40 pet fees per night on booking sites. It was clean facility and looks like recently renovated but my room door had big gap by the frame which allows everyone to hear outside of room anything you do or talk inside the room. Bathroom door can’t lock. Mine was room number 104. No hot water for shower on Sunday morning check out times.
Oct 12th, 2021

Rooms were clean. Their advertised breakfast was stale packaged muffins and coffee.
Sep 29th, 2021

Location is good but hotel stairs to room is very dirty and looks like not cleaned since long time. Expensive with compare to facilities they provide. In website sounds like a lavish breakfast but nothing except a small size muffin. House keeping service is zero. Management is nasty. I was there in lodge for 2 night 3 days with my family friends. I don’t recommend this place any one cause it is expensive and service is very poor.
Sep 22nd, 2021

BED BUGS!! SKETCHY AREA!! Floors were dirty and obviously not vacuumed in quite awhile. There was a used dental pick left on the floor. Body fluids of some sort on the walls. I wish I was exaggerating this, but I'm not. Some of this like the floors, maybe could be overlooked if you aren't picky and looking for a bed and pillow after a long travel day. When the bed bugs came out at 1030 pm however (no evidence when we looked at bedding earlier) we left. Back door to the hotel has no lock. Anyone can come and go at any time without swiping a card. The "hotel" next to this and shares the parking lot, isn't for the faint of heart. More like low income living...My adult daughter was afraid and when we left a guy trotted out following beside/behind our vehicle. The only positive side is when I called the manager the next day I told her we left due to the bed bugs, and she put in a refund without any further discussion. I give it a star only for that and because field is required.
Sep 17th, 2021

We arrived and checked in and checked back out with in minutes! We did our normal go to the room and check for bed bugs. Was we pulled up the bottom left corner of the comforter their was a bed bug plain as day! We didn't have to look hard at all. When my husband went to the desk to advise they didn't seem suprized one bit! When asked if they kmew they had bed bugs why they wernt doing anything to control the issue they just shrugged their sholders as we exited the building! To anyone that has stayed or is assiged room 107 please be sure to check your home for bed bugs. Hopefully you havent gotten a free take away gift with your stay. To the person behind the company that will tell me your sorry for the bad experance like you have to all the others. Save your time and your company should be ashamed of themselfs for not taking care of the problem. I clearly see I am not the only one with the same experiance! Stop appoligizing and FIX THE ISSUE AT HAND!!! YOU ARE A LARGE COMPANY GET AN EXTERMINATOR!!!!! I will NEVER EVER stay at a nother hotel owned by your company.
Sep 1st, 2021