Metro by T-Mobile

Joel Ramos _{on Google}

Feb 20th, 2022

They never answer the phone, you can walk in and the store is not even busy. I asked for a $50 unlimited plan and the gentleman there decided to upgrade me to the $60 plan and told me no worries he applied a promotion for my first month... Lies!! Last month as a Metro user!

lisa arias _{on Google}

Jan 28th, 2022

Avoid going there at all cost. I went there because I was local. I relay what was told to me by A rep via the phone. I explain to the lady what the problem is and the first thing she tells me is that I need to pay for something I was told to replace by the company and did not break myself, a mis hap on their end. Horrible customer service, the lady has the audacity to get upset when I was neither rude to her or profound with her. I will be further complaining to the better business bureau & to corporate of Metro/ T mobile. This is not how you treat your customers. This explains why the store is always empty. At the end of the day she did not solve my problem I still had to waste my time, money & get on the phone with the company to fix my issue.

Gildardo Rios _{on Google}

May 7th, 2021

(Translated by Google) It was the 1st and last time I paid my bill, $ 4 charge, very expensive.
(Original)
Fue la 1ra y última vez que pagué mi factura, $4 de cargo, muy caro.