Forest Hills Family Restaurant
-
823 Fairport Rd
East Rochester, NY 14445
Hours
Chamber Rating
-
Jeremy Frey
Aug 27th, 2016 -
Ryan Shea
Good breakfast place with great prices that is always busy but seats people fast.
Dec 27th, 2015 -
Daniel Noblett
Sadly, the restaurant closed Jan 31, 2014, they will be missed. As for the negative reviews, sorry for your negative experience, I guess you needed to be a regular patron to truly appreciate them. Food was for the most part well done, sometimes a mistake would happen. I always like bacon crispy, it took a few times for them to figure this out and do it right.
May 22nd, 2014 -
Juli Rose
Usually I never write a review, but I feel everyone should be warned about his place. Today was my first visit to this diner for breakfast. We walked in and there was a sign telling us to seat ourselves. After seating ourselves we waited 6 minutes before the waitress approached our table and said "What do you want to drink" before my boyfriend was done answering her she seemed like she was going to run away if he didn't spit it out quick enough. Two minutes later our waitress came back with out coffee and dropped it on the table and took off. Another 5 minutes later she came back to take our order. We gave our order which was a couple of omelets with home fries. Nothing was mentioned about toast coming with the order. In my experience in the past if the breakfast comes with toast the waitress will ask "what kind of toast would you like with that?" Assuming our breakfast does not come with toast we didn't feel we needed to mention we did not want toast. Our breakfast comes and my omelet is not what I ordered and there was white toast on our plates. We took the toast off our plates (since I did not ask for it) and call the waitress over and asked her if I could get the correct omelet. I was very nice I apologies. She said "I could have swore you asked for this." Ok, seriously? Isn't it the right thing to just get what the paying customer wants and keep your mouth closed?" Honest to goodness I was still smiling and being pleasant. She came back with my new omelet WITH MORE TOAST ON THE PLATE! The waitress tossed my plate on the table and took off. NICE CUSTOMER SERVICE! It's like she was angry at me! She came back 10 minutes later and at this point I was waiting for more water and my coffee cup was EMPTY! She grabs the plate with all the toast we did not ask for and said to me "You know what if you didn't want the toast you could have just told me!" At this point I was about to blow my top and decided just to ignore her ignorant comment to me! I promise you I will never walk foot into this place again! The waitress has short brown hair and glasses and I would love to know her name so I can call her boss them how unprofessional she is! HORRIBLE HORRIBLE SERVICE! Never again! EVER!
Apr 16th, 2014
Contact Info
Questions & Answers
Q Where is Forest Hills Family Restaurant located?
A Forest Hills Family Restaurant is located at 823 Fairport Rd, East Rochester, NY 14445
Q How big is Forest Hills Family Restaurant?
A Forest Hills Family Restaurant employs approximately 20+ people.
Q What days are Forest Hills Family Restaurant open?
A Forest Hills Family Restaurant is open:
Friday: 6:30 AM - 6:30 AM
Saturday: 6:30 AM - 6:30 AM
Sunday: 6:30 AM - 6:30 AM
Monday: 6:30 AM - 8:00 PM
Tuesday: 6:30 AM - 8:00 PM
Wednesday: 6:30 AM - 6:30 AM
Thursday: 6:30 AM - 6:30 AM
Q How is Forest Hills Family Restaurant rated?
A Forest Hills Family Restaurant has a 3.5 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Forest Hills Family Restaurant
Overall Rating
Overall Rating
( 4 Reviews )Jeremy Frey on Google
Ryan Shea on Google
Good breakfast place with great prices that is always busy but seats people fast.
Daniel Noblett on Google
Sadly, the restaurant closed Jan 31, 2014, they will be missed.
As for the negative reviews, sorry for your negative experience, I guess you needed to be a regular patron to truly appreciate them. Food was for the most part well done, sometimes a mistake would happen. I always like bacon crispy, it took a few times for them to figure this out and do it right.
Juli Rose on Google
Usually I never write a review, but I feel everyone should be warned about his place. Today was my first visit to this diner for breakfast. We walked in and there was a sign telling us to seat ourselves. After seating ourselves we waited 6 minutes before the waitress approached our table and said "What do you want to drink" before my boyfriend was done answering her she seemed like she was going to run away if he didn't spit it out quick enough. Two minutes later our waitress came back with out coffee and dropped it on the table and took off. Another 5 minutes later she came back to take our order. We gave our order which was a couple of omelets with home fries. Nothing was mentioned about toast coming with the order. In my experience in the past if the breakfast comes with toast the waitress will ask "what kind of toast would you like with that?" Assuming our breakfast does not come with toast we didn't feel we needed to mention we did not want toast. Our breakfast comes and my omelet is not what I ordered and there was white toast on our plates. We took the toast off our plates (since I did not ask for it) and call the waitress over and asked her if I could get the correct omelet. I was very nice I apologies. She said "I could have swore you asked for this." Ok, seriously? Isn't it the right thing to just get what the paying customer wants and keep your mouth closed?" Honest to goodness I was still smiling and being pleasant. She came back with my new omelet WITH MORE TOAST ON THE PLATE! The waitress tossed my plate on the table and took off. NICE CUSTOMER SERVICE! It's like she was angry at me! She came back 10 minutes later and at this point I was waiting for more water and my coffee cup was EMPTY! She grabs the plate with all the toast we did not ask for and said to me "You know what if you didn't want the toast you could have just told me!" At this point I was about to blow my top and decided just to ignore her ignorant comment to me! I promise you I will never walk foot into this place again! The waitress has short brown hair and glasses and I would love to know her name so I can call her boss them how unprofessional she is! HORRIBLE HORRIBLE SERVICE! Never again! EVER!
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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