Chautauqua Medical Services-GLPP

Mar 4th, 2024

Why are patients receiving text messages during an office exam, asking if they have arrived at their appointment? It's obnoxious and unnecessary.
Feb 25th, 2024

Always great visit with Dr's that explain what's happening!
Jan 19th, 2024

Absolutely terrible place, do not go here. Certain members of the staff are rude, complacent, and nonchalant. The staff involved in scheduling do not know how to create a working schedule for patients and their doctors. It took me 8 months to get in to see my PCP for an annual after 5 reschedules (typically calling the day before as a notice), and appointments are regularly rescheduled. Additionally, on three separate occasions I was scheduled for a specific day and time, only to show up and be told they scheduled me for a different day (despite verbally confirming the correct appointment over the phone multiple times and putting it in my phone calendar while confirming the appointment). Then they have the audacity to tell you YOU messed the schedule up, mixed something up, or forgot. On another note, according to a staff member, they do not allow you to see another doctor other than your PCP for an acute issue. If your PCP is unavailable and fully booked, you're SOL. This is unlike many other practices that will get you in to see another doctor, nurse practitioner, or PA for your issue. Straight up no accountability in this place, and such a lack of care in an already cracked and marred healthcare system. Avoid this pace at all costs if you value your health.
Jun 12th, 2023

Do you enjoy not having anything done properly?! This is the place for you. Please if you can go anywhere else, do so please. I have seen my partner who suffered a stroke put up with incompetentance of a astronomical levels from the group of secretaries who know nothing, don't do what they tell you they did or so many other problems in the last 8 months costing us our time, insurance and disability. The doctor is just there, that's about it. You are just a number. I'd go to back alley for assistance over coming here.
Oct 14th, 2022