Optum Internal Medicine - Croton on Hudson

Beware. We had a medical emergency over the weekend requiring a prescription from our family GP. I left four messages with the on-call physician and never received a call back. The practice has been purchased by United Health Care, which makes them a subsidiary of an insurance company. They certainly operate that way. We are looking elsewhere.
Apr 12th, 2023

The receptionist at this location was so kind to me when I walked in with a fever and sore throat this afternoon looking for urgent care. I honestly didnt expect them to be able to help me but they got me tested and set up a virtual appointment for me right away.
Sep 20th, 2022

Great staff but it would be nice if they ever picked up the phones. Every time I call its easily an hour of being on hold.
Jul 22nd, 2022

Its a shame these con artists cornered the market. The doctors are great and professional. Unfortunately the admin staff consistently ignore your request for basic medical care and surprise you with a bill for some tangential work unprompted. Want a free nasal swab PCR test, go right ahead, surprise, it is also a visit with a copay and 45 minuets long. Want a well visit, that is 100% covered by insurance and pay a copay on testing on one vitamin and a breathing test, neither of which were concerns. Clearly just taking advantage of patients who don't know where the line is between basic medical care and extra medical care.
Jun 8th, 2022

Great staff and great Doctors
Jun 6th, 2022