Jack's Septic Services

Jacob Perry _{on Google}

Jan 12th, 2022

Prompt, knowledgeable, and with an eye to providing excellent service. Reasonable prices to boot! Definitely recommend Jack's for all your septic needs.

Cassandra Malone _{on Google}

May 31st, 2021

I called jacks septic when my septic tank was overflowing. Jack was at my house in just over an hour even though I live in Oswego and called last minute. He was super professional and kind and obviously well versed in septic issues. He went out of his was to get explain what Was causing our issue and how to take care of it. I would definitely recommend if you want someone whos polite and experienced !! Thank you !!!!

Breanna Savage _{on Google}

May 25th, 2021

We needed someone to pump our septic tank for routine maintenance, so I searched for septic service companies in the area and came across Jacks Septic. He appeared to have good reviews, so I called and spoke to Jack, who told me that he could be out to my house on a Monday afternoon after 2 oclock. After making sure that someone was at the house all afternoon, Jack did not show up and did not call to let me know that he was not going to be out. I followed up the next day, and Jack told me that he could come on Wednesday afternoon instead. While getting started, it was discovered that the lid to the septic tank was deeper than originally anticipated and Jack had his worker begin to dig by hand with a shovel. It took an hour and a half to dig up the lid to the septic tank. During this time, Jack requested a chair so that he could sit in my driveway and smoke a cigar, requested Advil/water for a headache, and his worker complained loudly on the phone while digging. At one point during this time Jack went and sat in his truck in the A/C while waiting for his worker to finish digging. Once the lid had been dug up, Jack was surprised to see that it was larger and heavier than originally anticipated. He asked us to go out and help them pull the lid off of the top of the tank. We were able to get the lid so that it was leaning across the top of the tank, and pumped it. After pumping was completed, Jack informed me that he would not be able to put the lid back on the tank and fill the hole because he did not want to be liable if the lid fell into the tank, and he did not have a machine that he could use to pull the lid up and out of the hole. He also made sure to let us know that he would never touch or service our septic tank again. When we asked him how we were supposed to close up the tank, he advised us to go to Lowes and buy the materials to build a riser that would bring the lid closer to the surface. Not feeling comfortable with a DIY solution, I had to hire a different company that was able to come out, and they pulled out the lid and installed a riser with no problem. This company also informed us that the DIY solution that Jack had suggested was not the correct or safe way to install a riser. Not only did Jack leave a job unfinished, he left me with an open septic tank and a hole in my front yard that posed a significant risk to the safety of anyone that might come on my property. I could never with a good conscience recommend his services to anyone. This pictures included are examples of the condition of my tank and yard when Jack left.

Paul Orr _{on Google}

Feb 13th, 2021

Big Jack himself came out personally this afternoon on a Saturday in a snowstorm. My septic backed up and all my bathroom floors flooded. Water raining down into the basement family room. Jack had to pump the septic and clear out the drain line leading up to the house to get it flowing again. I am so glad Jack took care of us we wouldn't be able to shower or use water if he had not! I'm taking a shower now. Thank you Jack! Service: Drain cleaning