KeyBank
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302 State St
Carthage, New York 13619 - (315) 493-0200
Hours
Chamber Rating
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S. Alexandria Reese
I would give this bank no stars if I could. Customer service is the worst I have ever experienced with a bank. Branch personal can't help with all requests and All customer service is outsourced to the Philippines. There is no urgency or care within the customer service department. You can call one day and receive an answer and call again the following day and be told a completely different thing. Asking to speak to a manager is useless as they can only tell you "sorry for the inconvenience" but will not fix anything. Truly Terrible service.
Dec 21st, 2018 -
Tristan “Tboy B†Bertrand
Key Bank mobile app take too long to process my money if it were able to do same day it would be awesome
Jul 3rd, 2017 -
Amanda Barney
Dec 14th, 2015 -
Samuel Rothin
Really nice and helpful staff. Big and roomy interior.
Oct 23rd, 2015
About
KeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.
Products
- Checking Accounts
- Savings Accounts
- CD's
- Loans & Lines of Credit
- Credit Cards
- Investments
Services
- ATMs
- Online/Mobile Banking
- KeyBank Relationship Rewards
- Safe Deposit Boxes
- Investment Services
Languages
- English
Questions & Answers
Q What is the phone number for KeyBank?
A The phone number for KeyBank is: (315) 493-0200.
Q Where is KeyBank located?
A KeyBank is located at 302 State St, Carthage, New York 13619
Q What is the internet address for KeyBank?
A The website (URL) for KeyBank is: https://www.key.com/locations/ny/carthage/BRCH32900987/302-state-st?ppc=cmpyxt
Q How big is KeyBank?
A KeyBank employs approximately 20+ people.
Q What days are KeyBank open?
A KeyBank is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is KeyBank rated?
A KeyBank has a 3.3 Star Rating from 4 reviewers.
Hours
Related Categories
Ratings and Reviews
KeyBank
Overall Rating
Overall Rating
( 4 Reviews )S. Alexandria Reese on Google
I would give this bank no stars if I could. Customer service is the worst I have ever experienced with a bank. Branch personal can't help with all requests and All customer service is outsourced to the Philippines. There is no urgency or care within the customer service department. You can call one day and receive an answer and call again the following day and be told a completely different thing. Asking to speak to a manager is useless as they can only tell you "sorry for the inconvenience" but will not fix anything. Truly Terrible service.
Tristan “Tboy B†Bertrand on Google
Key Bank mobile app take too long to process my money if it were able to do same day it would be awesome
Amanda Barney on Google
Samuel Rothin on Google
Really nice and helpful staff. Big and roomy interior.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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