Kenmore Immediate Care

Janie McKenrick _{on Google}

Feb 1st, 2022

Can I give this place a zero? Simply horrible. I was having an issue with my Blood pressure, 210/100, high enough to cause perhaps a stroke?! My Dr insisted I go to one of these places. I choose here because it is across from a hospital, should my BP still he bad, as well as I had taken my son here years ago (and then they we ere wonderful). Upon arrival the girl behind the desk, simply ignored the fact that I was standing there. When a second person entered the office area, she, w a huff asked if she could help me. I briefly explained and she pushed a clipboard through the window asking for my insurance card. I explained that
In my haste and worry I forgot my purse, so I did not have my Medicare card with me. She pulled back the clip board, threw it onto the desk and said well then we can't do this. I was stunned, to say the least, I threw my hands in the air and said OK, turned to walk out and she yelled to me "have a nice day". Really?! Could you be any less professional?! I am a retired, disabled RN. I've been hit, kicked, bitten sworn at,vomited and pooped on..... Never would I treat a patient like that! If "you" are a nurse, you are a disgrace to the profession. Luckily, as upset as you made me I didnt have a stroke in your parking lot. Management, I hope you have video to look for this, Patients, customers should not be treated this way. This occurred at about 410 pm on Nov11, 2021. I took pics in the parking lot when I got out to my car, I was that upset !If my BP was bad before that happened, can you imagine what it was like afterward?!